1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I thought it was a reasonable place, if you are looking for a well located hotel at a reasonably cheap price for London. The room was small but clean. Most of the staff were helpful and efficient except one, who rather vexed me, but maybe he was having a bad day. Long term construction work was going on at the front of the road, so during the day there was a lot of noise.
Negative section of review
While most of the staff were nice and pleasant, one staff member was not. The rooms need modernising as they are very tired and old fashioned.
Positive section of review
Comfortable and good location, lovely on the river. The staff were excellent, nothing was a problem and they offered great service and assisted with the luggage. Breakfast and dining were also great.
Negative section of review
Nothing really.
Positive section of review
Beautiful property in a gorgeous area. It was spacious and well equipped and very comfortable and homely. We would love to return and couldn’t recommend it highly enough.
Negative section of review
We loved everything about our stay!
Positive section of review
The location was excellent for the nearby RAF Cosford Museum
Negative section of review
There is no-one available until 5pm, as the Bell is only staffed between then and closing time. Thus, no breakfast and no-one to help if anything goes wrong. The final few stairs to my room had no handrail on either side and beacause my balance is poor they were difficult to navigate.
Positive section of review
Staff were welcoming, cleanliness, breakfast and location
Negative section of review
A little expensive for the room type and the continental breakfast but the location next to the ferry terminal and the great view are what makes it more expensive than an equivalent hotel .
Positive section of review
I love the view from the Aviary while having breakfast.
Positive section of review
Excellent location. Lots of character. Great services.
Negative section of review
Nil
Positive section of review
Room is spacey and bed was very comfortable
Negative section of review
Food options very limited as I’m vegetarian for dinner I have to go to next door Indian food was absolutely delicious
Positive section of review
Location and staff were excellent.
Negative section of review
Nothing, all was good.
Positive section of review
Everything
Negative section of review
Nothing