1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Had everything we needed! Very comfortable and convenient stay in a great area close to the tube with tons of food, drink, and shops within steps. Spotless too
Negative section of review
My only complaints (truly only) were that other people talking in the corridor woke me up because the door wasn’t soundproof at all, and the bedspread was a bit too small for two people to sleep comfortably
Weston-super-Mare, United Kingdom
Positive section of review
Momim was excellent with his customer service skills
Positive section of review
Great in every way - staff all delightfully helpful
Positive section of review
The bed was comfortable, bathroom was clean .
Negative section of review
Instead of a double bed, it was two single beds joined together No fridge No water in the room Air con did not work, there was a central setting which meant the room was a little stuffy
Positive section of review
It was very clean and everything we needed
Kingston upon Thames, United Kingdom
Positive section of review
Breakfast for vegans was a bit limited
Negative section of review
Shower wasn’t draining properly
Positive section of review
Good location and well situated.
Negative section of review
The hotel is shabby and disappointing. It was once a very well maintained and attractive hotel. The room was grubby and the general appearance poor. The furniture was in poor condition and the carpets frayed and worn. The gutter outside the room window was full of weeds. The gutter over looking the courtyard was like a lawn. Smokers, both workers and guests were often sat on the steps outside the hotel. A very less than Grand experience.
Positive section of review
Location next to the river
Negative section of review
Nothing
Positive section of review
Our room was fabulous.
Negative section of review
Bit too far out of town.