1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
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Positive section of review
The location is very good, just around the corner from the coach station, it is also fairly close to the train station. Shops and restaurants nearby. The hotel foyer is okay and there is a lift up to the 4th floor. We were on the 5th so you have to walk up a flight of stairs. We had a twin room and it was on the small side. There are coffee & tea facilities and a TV. The bathroom is equipped with a bath/shower, again on the small side. You can hear anybody occupying the room next door. Staff were okay and the hotel was clean. For one night it was fine. You can get breakfast but we chose to eat out.
Negative section of review
Size of the room, it was hot/no fan or air con.
Positive section of review
We were upgraded to an executive room with a complimentary bottle of wine. Our room had the most amazing view from our window of Tower Bridge …. Fantastic both day and night
Negative section of review
A long walk to our room from the lifts…. but it was worth it
Positive section of review
The staff was welcoming and looking after us all the time. The room was spacious and the bathroom was new with a huge bathtub.
Positive section of review
The free pool, and the closed grounds were prefer to do some puppy training with my puppy
Negative section of review
N/a
Positive section of review
Beautiful hotel good sized room high ceilings excellent food although limited menu
Negative section of review
TV wasn't working properly
Positive section of review
Location & parking was good. Nice breakfast. Restaurant views nice.
Negative section of review
Shower is tiny and shower head fixed to the ceiling.
Positive section of review
All of it fabulous also fab breakfast, so friendly.
Negative section of review
Nothing.
Positive section of review
Could walk into Stornaway. Facilities very good
Positive section of review
Lovely location with great staff.
Positive section of review
I was love breakfast 🥰
Negative section of review
Nothing