1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Staff were very polite and attentive. They noticed it was a special occasion for us and gave us a really nice room with great amenities. The room was big enough for both of us. With a wardrobe that had robes and slippers. They even had a cute chocolate cake for us on the table and congratulated us on the anniversary. Which was just such a beautiful touch. And really made the trip special. I did get room service which was very nice I just think it could have been presented a bit nicer but again not the end of the world. I do recommend the cheeseboard which was very lovely. Really great location and close to two stations.
Negative section of review
The bathroom was a tad too small. Just quite tight but had a good sink and bathtub too so can’t complain.
Positive section of review
Exceptional room with lots of thoughtful treats. Lovely gluten free vegan brownies, oat and dairy milk, lovely toiletries, lovely bedding, well decorated room, great staff.
Negative section of review
Road can be noisy
Positive section of review
Lovely location, standard upkeep of the rooms, great price as booked well in advance, the breakfast was great too and well worth the money!
Negative section of review
The window catches were broken and the windows were not very well sealed and tired...could do with a spot of maintenance which would help with the draft and any outside noises....
Positive section of review
Nice staff breakfast could have been hotter. The toaster was very slow. The fruit in the bowls were all tinned
Positive section of review
Nice room and the host is really reactive, it’s a good place to go
Positive section of review
Spacious rooms, clean hotel throughout, friendly staff
Positive section of review
Comfortable, cosy, private in beautiful surroundings.
Positive section of review
Great breakfast. Friedly staff. Close to Villa Park.
Negative section of review
The coffee cups were all in use during breakfast so I had to wait for a cup to get my coffee.
Positive section of review
Decor and quality of the furnishings
Negative section of review
The stairs to room . No breakfast facilities
Positive section of review
Everything
Negative section of review
Nothing