1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The hotel is in serious need of updating. Rooms are so tired and curtains smelled very old and dirty. Spiders all over outside of window. Depressing looking balcony, although view of sea was stunning. Hotel could be gorgeous if updated. Outdoor poor looked filthy and wouldn’t dare entering it. A couple were being very sexual by the poor, really off putting and later they sat on front step, drunk as skunks. Domestic fighting in room above ruined our sleep. Fridge in room froze our drinks that we bought with us. Room did not have drinking water and reception said we would be charged £2.50 per bottles with a £5 room service fee. The local area and beach were not pleasant either! Such a shame that a beautiful beach is destroyed by the calibre of visitors. Would NEVER go back! !!
Negative section of review
See above!!
Positive section of review
The worst hotel I've ever stayed in , heating was on full, windows have a device that means they can't be opened properly, I've seen better decorated cells , I can't actually believe it's a hotel open for business, avoid at all costs , if it were free I wouldn't go, that said the staff especially the manager that refunded are parking , offered us breakfast and refunded us £6:60 of the room cost , yes £6:60 😫, were excellent, they don't deserve to have to work there , i can imagine complaints are a dailt occurance
Negative section of review
The hotel
Positive section of review
Use of the dining room to bring in food, lots of cooking facilities and use of kitchen and appliances. Large TV. Relaxed place to stay and quite part of Margate but only 10-15 minute walk into the main area, or there are regular buses not just into Margate but many places in Kent too.
Negative section of review
Couple of noisy guests the first night but that is no one's fault. They were gone the next day, otherwise all good
Positive section of review
The location was good. Close to Train Station and Bus stops. Local shops was close too. Staff was very friendly. The room was very clean.
Negative section of review
Water was running poorly because the shower head needs probably to be replaced. Heater was still on, even if its turned off.
Positive section of review
Lots of on-site parking available and an easy bus ride into the city.
Negative section of review
Mattress was really hard.
Positive section of review
This property is a work of art. Such beautiful rooms.
Negative section of review
There’s nothing to dislike. It’s an amazing property.
Positive section of review
Everything about it was fantastic
Positive section of review
The photos which was deceiving
Negative section of review
Everything a-z dirty apartment smelly unhelpful and rude host sofa looked like someon vomited
Positive section of review
Everything except the room
Negative section of review
The room
Positive section of review
The staff , the buffet
Negative section of review
The price especially as it's wrapped in scaffolding with work going on , it's just an unacceptable price , especially especially the sea view room are obscured but dirty windows and scaffolding, I appreciate it needs work ( long over due ) , but the price should reflect this, at least 30 a night to much , also the reception staff whilst lovely people are grossly incompetent, but as I say cheerie and polite all the same , the manger can be interpreted as rude , and he doesn't really seem concerned but issues raised , but that said it worth a visit , but only just
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