1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great facilities,our room was spacious & clean with the addition of a balcony which was great .Very dog friendly and plenty grassy areas around the hotel to walk our dog & also great that our dog was allowed into the bar lounge area with us .The bar area was lovely , the staff were so friendly and it also serves Starbucks coffee which was a nice addition. Breakfast was fabulous ! So much choice , very fresh , hot food was hot ! and the restaurant area is very modern & clean . An excellent stay will defo stay again
Negative section of review
Nothing
Positive section of review
Clean warm and lovely rooms. Gorgeous hotel and reception area Staff on arrival and throughout - excellent. ***NB The glass of the shower screen was impeccably clean!!! How do you clean it please???? I wanted to ask when I checked out… *****
Negative section of review
1 Staff member in leaving didn’t acknowledge us when we went to the desk and left the key at checkout.
Positive section of review
Room and bathroom were clean and everything worked well. Kitchen was basic but well stocked, with a nice selection for continental-style breakfast. And everything nicely designed.
Negative section of review
Internet was inconsistent, but should be easy to fix (and they said they would do so).
Positive section of review
Great location just a nice walking distance to the old inn pub. very friend staff .plenty to do with all the games.
Negative section of review
shame they cant get pool and sauna up and running
Positive section of review
The room was clean and comfortable. Ensuite was adequate and the bar fridge was handy.
Negative section of review
Better lighting would help a lot.
Positive section of review
Helpful staff Good food selection
Negative section of review
Provide butter not margarine
Positive section of review
The staff were lovely.
Negative section of review
There were some drainage issues in the shower and the bed needed to be retired.
Positive section of review
Location views
Negative section of review
Breakfast
Positive section of review
Liked nothing
Negative section of review
We had booked the flat a few weeks before. After a 5 hour car journey, we were informed that the flat was unavainle due to a water leak. They gave no suggestions for alternative accommodation. We walked to the given address of the property and phoned several times with no answer or response. We had planned for several weeks to attend a show in London and luckily booked an alternative house but we had only 30 minutes to make the venue on time as we had to travel across London on TFL and taxi. We have never been treated so badly.
Positive section of review
Everything
Negative section of review
Nothing