1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We could not find the place. There was NO clear directions. We stop at a hotel on the same street to help us. No one knew about this place. I tried calling the number but no one answered. Bottom line either this place is a scam or it is not correctly advertised on my booking.com. We had to pay for another night at a hotel. I have pictures to prove I tried to locate the place.
Negative section of review
We could not find the place. There was NO clear directions. We stop at a hotel on the same street to help us. No one knew about this place. I tried calling the number but no one answered. Bottom line either this place is a scam or it is not correctly advertised on my booking.com. We had to pay for another night at a hotel. I have pictures to prove I tried to locate the place.
Positive section of review
Excellent location. Parking available. Wonderful building with loads of history. For example, there is a large room previously a theatre with historical artefacts from Lord Nelson days. Excellent relaxing lounge on the 1st floor. Lovely breakfast room and great breakfast. Nice bar area. The building is old and some parts show their age but adds to the character.
Negative section of review
Nothing major.
Positive section of review
The location was perfect for our stay and Sarah was very helpful getting us in and settled and even took us to the parking area to make it easier for us to find. The apartment was the perfect size for our visit and had everything in it, even a small dishwasher in the kitchen. It is very well equipped was very clean when we arrived.
Positive section of review
the whole ambience of the hotel is brilliant the brekkie was exceptional. the location was superb. the rooms are massive and very comfortable. The staff go beyond the call of duty. will defenitley stay again when visiting releatives
Negative section of review
the only fault if we wanted to eat in the evening. the evening meal was too early for us. We think the restaurent should be alacarte and we would be inclined to eat in the evening. As it was we ate out.
Positive section of review
The staff are professional, helpful and welcoming. As a result we had a relaxing time during our stay. The food is exceptionally good, as was the service. This was our second visit and will not be our last.
Negative section of review
Slight niggle, the TV in our room is a dated model with only a narrow range of channels available.
Positive section of review
Very convenient location, spotless, hosts were very welcoming and approachable
Positive section of review
The rooms were great standard and comfortable beds! Staff were very helpful!
Positive section of review
Very clean and everything as it should be and staff very freindly.
Negative section of review
Nothing
Positive section of review
Location & staff
Negative section of review
Bathrooms need a bit of modernisation
Positive section of review
Nice quiet area