1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I rented this for my parents who were visiting Edinburgh. They absolutely loved the property. It's a well maintained and clean period building conveniently located for access into the city centre while being quiet enough to catch a good snooze. My parents said the bed was incredibly comfortable and they loved the shutters on the living room windows.
Positive section of review
Lovely casual reception lounge where you can sit with a drink and look at the Billy Connolly wall art opposite and watch the world go by. Great central location for everywhere. Everything is very clean and new. Staff are very helpful and the bedroom had everything you could need
Positive section of review
General room condition was OK, fairly happy with the room and the floor we were at. Tea making facilities was adequate the sink area could be little larger but ok
Negative section of review
the room had a continuous buzzing noise all day & night and we never got to sleep. The shower tray was not draining the water and the dirty water was up to my ankle. :(
Positive section of review
Location, very comfortable room with a nice outlook, breakfast was very generous. Very swift to solve shower problem.
Negative section of review
Room was rather cluttered for our taste. The website needs regularly updating to reflect what the onsite pub is offering.
Positive section of review
Great space, lots of wardrobe and drawer space; good wifi; salt sachets were an excellent idea;
Negative section of review
Some minor repairs and replacements required
Positive section of review
it was a lovely mansion type property with lots of character. Towels and beds were great.
Negative section of review
Severe lack of maintenance meant that whilst I paid over £700 for a 2 night stay in a deluxe room with garden view, the air con did not work and the room was stuffy and hot. Managed to get room changed only to find that the air con didn’t work in there either. Got back to hotel after a day out to find room had not been serviced! Eventually managed to get someone to service the room. The spa was very tired with tiles missing in both pool areas, 1 filtration unit hanging off the wall of the outdoor pool and and lots of rotten wood around the pool skirting and door areas. Ordered ham sandwich from bar snack menu (£10) only to get 2 slices of cheap white bread with plastic ham! disgusting!
Positive section of review
The location was superb, and staff were really friendly and helpful.
Negative section of review
All I can think of which has nothing to do with the hotel in itself is there’s a lot of construction work going on out side in to the night so it can be loud, but all you really need is some ear plugs.
Positive section of review
Central location, exceptionally clean, easy check in
Negative section of review
A little bit noisy but that didn't bother me but just realise you are above a pub if you don't like noise
Bury Saint Edmunds, United Kingdom
Positive section of review
WiFi was about the only thing I liked
Positive section of review
Location excellent
Negative section of review
The bedroom is so full of things to help make stay enjoyable it is too full. Very comfortable bed but it would be better if standard double in the room so more space around it. Perhaps put television on wall opposite bed as difficult to watch on the side.
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