1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff were really friendly and helpful, we had a couple of issues which were sorted promptly. The maintenance man Stephen made my nieces day when he responded to her note she left about an issue with the TV. Good selection at breakfast. The location is fantastic.
Negative section of review
The mattress was very springy and could do with updating and the bathroom could do with a bit of an update. They no longer do left luggage which meant I had to find somewhere to store luggage after check out as our train wasn't until late afternoon
Positive section of review
We had dinner once at the main restaurant - the food was fantastic and the staff were very friendly. Breakfast was great in the mornings too, good selection of food and all well cooked.
Positive section of review
Location is great, easy to find and get anywhere by foot, rooms are clean and perfect for the people who come to Edinburgh for sightseeing not staying all day in the hostel.
Negative section of review
No such a thing I didn’t like. In my opinion everything was adequate to the price :)
Positive section of review
We really enjoyed our stay. We did bonfire , bbq and zip line feeding fishes etc. I loved the nature around me and peaceful ambiance.
Positive section of review
Clean and comfortable, quiet despite being a busy pub/restaurant. Staff really helpful both before and during our stay.
Negative section of review
Maybe a better selection of juices with the breakfast
Positive section of review
The staff very great specially guys at the bar. Great location with more than enough to do caused for a fantastic trip
Negative section of review
The rooms were abit dark a roof light would help alot
Positive section of review
The staff , food and general vibe is lovely!
Negative section of review
We booked the romance package and when we got there (4pm) we were unable to checkin because the room had not been sorted even though we came at midday to drop our bags early and was assured it’d be ready in an hour. We then asked for 4 soft drinks but got Prosecco instead and one of us does not drink which was a bit of a disappointment. Our AC wasn’t working but not sure if this is bc we also had our window open and the bathroom door was extremely stiff to close
Positive section of review
Close to venue and green space
Positive section of review
Beautiful property
Negative section of review
Location is fab, it was very loud (people in the hotel rather than just on the street outside). When we were checked in it wasn’t explained to us which room was for which booking, meaning that we took the wrong rooms. In the morning, this was explained to us on reception, but the manager was a little blunt doing so. Having had a poor night sleep, my colleague just chose to check out and head home rather than stay the second night and have to move things between rooms.
Positive section of review
Everything
Negative section of review
Nothing