1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Alison was amazing. The room(s) were perfect for our little family unit. Everything was prepared and waiting (we arrive late in the evening on the day of our arrival). The next morning's breakfast was perfect and provided a wonderful start to the day (and additional requests were taken for the next day's breakfast as well - and a spread was purchased so my son could enjoy spread on his toast!). Check-out was smooth, couldn't have asked for a better stay!!
Positive section of review
Nice hotel clean & friendly. Lovely breakfast, a bit pricey but expected in a nice hotel in London
Positive section of review
Nice location away from the hussle and buzzle, yet close enough to the city, parking, and comfy beds
Positive section of review
Easy check in, close to tube, great customer service and very clean!
Positive section of review
Good for the dog could take for a little walk down the lane
Negative section of review
Bed not very comfortable
Positive section of review
Great location. Good breakfast. Comfortable bed
Negative section of review
Rather tired decor needs refurbishing especially bathroom. Got moved to a room without a view. Attempted to overcharge me for room and wine we had with dinner. Thought these were simple mistakes but refund was not processed properly and not received on my debit card.
Positive section of review
Good location and room was spacious
Negative section of review
Only hot water was coming in bathroom, even knob was towards cold side.
Positive section of review
Lovely pleasant hotel and staff
Negative section of review
Location of the bar area. Could sit outside leisure club but hotel had a wedding in so could not go to garden area
Positive section of review
Location, hosts, comfort.
Negative section of review
That I stayed for only a few days haha
Positive section of review
Staff were bang on