1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The hotel is in a superb location, very peaceful, most rooms would have a lovely view of the lake (like mine did). The staff were all super friendly and the food was excellent. Plenty of great drink selections at the bar, including non-alcoholic options. Great facilities, crazy golf, gym, pool and lots of neighbouring walks and rides. Loved the added touch of a yoga mat in the room!
Negative section of review
I had to search hard for something I didn't like, and it's small, but the pool and gym weren't available until 7am and closed again at 7pm, it meant there was only very small window for using those facilities. I'd have loved a gym slot to be available at 6am...but I don't think that's everyone's cuppa tea!
Positive section of review
Great location, 24/7 support from the reception. Minutes a way to the nearest bus stop which could take you directly into the city centre. Mc Donald’s is just next door if you’re hungry for some supper! The reception is helpful and mindful enough to let us leave our luggage at the front desk before our check in and after our check out.
Negative section of review
My room is a little bit small for 2 guest. I only have spaces to open up 1 luggage case.
Positive section of review
Hospitality was very good and the staff were very friendly and helpfull for all kinds of information. there was a "luxury" breakfast from 8h30 tot 10h am
Positive section of review
Lovely position on the promenade.,sunny terrace, secure cycle parking, excellent evening meal & breakfast.
Negative section of review
Nothing
Positive section of review
Love the Gordon had a lovely couple of days. Thanks Lawrence
Negative section of review
N/A
Positive section of review
Food, room and atmosphere was great, staff were excellent!
Positive section of review
Great location Good local pubs great nearby resturance
Negative section of review
Very strict and blunt with the rules as they were pined across the cabin,hot tub and in welcoming email which wasn't very welcoming. Hot tub could only be used specific time of the day and dirty, which was disappointing.
Positive section of review
Spacious and very well furnished
Negative section of review
The only thing stopping us giving a 10 was our arrival. We told you in advance what time we were coming and phoned the contact number a half hour ahead. But we could not do anything but leave message after message with no reply. We had to contact two other numbers and maybe as a result we had a response but we wasted an hour and a half and could easily have been given the key safe number some time before arrival. Not impressed at all with that.
Positive section of review
Close to city centre
Negative section of review
Bathroom & shower too small. Haven’t got much room to place our big suitcases