1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We had a lovely room overlooking the extensive gardens. The staff were very helpful and pleasant. The buffet breakfast had a wide choice of continental or cooked. The Gluten-free choice was a bonus.
Negative section of review
A small fridge in the room would have been helpful
Positive section of review
Very good location, only 4 minutes from DLR. The distribution of the apartment is very good with the 2 bathrooms. The kitchen is equipped with useful stuffs. The guys are very friendly and helpful.
Negative section of review
Some things are broken, for example the curtain rod or the towel holder under the sink.
Positive section of review
Location absolutely perfect .. the rooftop bar was a great experience with super friendly and helpful staff .
Positive section of review
A fabulous breakfast, great friendly and helpful hosts. I wouldn't hestitate to book there again
Positive section of review
A very well equipped double room. Helpful and friendly staff. A great selection of breakfast food.
Negative section of review
Due to the building work near Euston Station the hotel isn’t easy to find even with Apple Maps
Positive section of review
Breakfasts are always very good. Staff friendly and great location
Negative section of review
the coffee/tea maker does not make hot drinks. the rooms are looking a little tired, they are still clean and tidy but are loosing their edge. there was not any milk or biscuits left in the room.
Positive section of review
breakfast was great and seafood platter in the pub was tasty
Negative section of review
stairs
Positive section of review
Lovely room. Kitchen very well equipped.
Negative section of review
No staff available to store luggage.
Positive section of review
Great location, lovely old building
Negative section of review
The staff especially at breakfast need more training to improve efficiency, very slow service and was left feeling like an inconvenience. Also have since tried calling the hotel multiple times over the last 24 hours as my wife thinks she left something in the room, yet no-one ever responds, recorded message then voicemail only. Such a pity as this was a very good hotel before, something has gone off the rails and will be a disaster if not fixed quickly.