1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Lovely rooms, the overall hotel was lovely and clean with a lovely perfumed scent. Selection of snacks etc if you’re feeling peckish at reception. Staff helpful 4 min walk to Watford junction, if your going to Harry Potter studios then I would fully recommend staying here you can get the bus from Watford junction price is included in your ticket.
Negative section of review
bathrooms were not 100% clean, grubby round soap dispensers and sink. Shower curtain was too short, the beds were very uncomfortable.
Positive section of review
I stayed a week earlier and had a great room and visit. This time I was given a tiny room that smelled smoky/musty, and much lower standard for £100 more than I had paid a week earlier. It appeared to be for a single person although reception after initially saying it was single backtracked saying it had a double bed.
Negative section of review
Standard of the room and facilities Bar prices - a single medium glass of wine was £12!!!
Positive section of review
How much the flat felt like a home away from home. The shower was amazing. The coffee etc and the soap left were lovely little touches.
Negative section of review
The 9am fire alarm test on sat morning. The cleaner banging about around 9am doing next doors flat and the stairwell with the hover.
Haywards Heath, United Kingdom
Positive section of review
The room was in good condition and clean. Staff were friendly and helpful. Parking was excellent and I would definitely stay again.
Negative section of review
It was a little more expensive than we usually have, which in turn will impact upon length of stay.
Positive section of review
Location, clean, good facilities. Everything we needed.
Positive section of review
Everything. Lovely friendly hotel
Negative section of review
Not a thing
Positive section of review
I did like the self check in
Negative section of review
Was very disappointed when we turned up and the carpark had spaces but the electric car charging spaces was taken by none electric cars so we couldn't charge our car. Also I would of liked to be shown around as I couldn't see any way out to the back
Bushbury, United Kingdom
Positive section of review
Good size room and clean
Negative section of review
All good
Positive section of review
Washroom and staff
Negative section of review
Bed is so canfatable
Positive section of review
Location hot tub