1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very good location. Town well served by public transport and buses just across road from hotel. Taxi to Newcastle takes 10 mins, less than £10. Free parking outside hotel. Reception staff really friendly and helpful Good sized room with plenty of storage for clothes and bags. Bathroom with shower and bath and good sized bed which was very comfortable. Nice restaurant and separate bar area with a lovely mezzanine seating area Good choice of freshly cooked breakfast options alongside cereals etc.
Negative section of review
Nothing
Positive section of review
Beautiful place, spacious rooms, spotlessly clean and perfect for a young family. Little extras like toddler toys and travel cot made our stay even better. The garden is stunning too, with views of deer and rabbits on your doorstep! We came to visit Paulton's Park and it was perfectly located for that, only approximately 15min away by car.
Negative section of review
Only that our stay was so short!
Positive section of review
Love this hotel. Feel like home. Spacious room. They provide a kettle along with coffee and tea. The location is the best! Close to bus stop, underground and attractions. Many Halal restaurants in this area are open until midnight.
Negative section of review
We got a twin room but it would be better if we got a double room. But no big issue.
Positive section of review
For a few day's stay, the apartment is much better than a hotel room. Space to relax, a kitchen facility, and a table to eat at. Comfortable bed, excellent bathroom.
Negative section of review
Nothing important.
Positive section of review
Staff were polite and responded quickly to our requests. Rooms were lovely. Wonderful part of London!
Positive section of review
Perfect location near by waterloo station
Positive section of review
Clean. Friendly, lovely location
Positive section of review
Very clean and quiet
Negative section of review
No curtains in the bed room only thin blinds. And when you lay in bed the blinds literally did nothing as the blinds protruded out from the window.. Hard bed so I didn’t get much sleep. In the end went to boots and bought an eye mask, this helped slightly with the lack of darkness situation and slept on top of the duvet.
Positive section of review
great staff
Negative section of review
nothing to dislike
Positive section of review
Location
Negative section of review
I was given the keys and told my room was ready at 3pm I went to the room and the room wasn't even cleaned from the previous person staying there .then took the one "cleaner over a hour to clean the room if u can call it cleaning . There was a broken bed in the room that I had to sleep on . The night shift manager is always very rude and patronizing. Like you shouldn't be complaining.. the whole place needs a good deep clean its disgusting. For the price you pay.