1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Saint Helier Jersey, United Kingdom
Positive section of review
I arrived very early in the day and my room was not yet available as check in was 3 o'clock. I left my luggage with reception while I explored the town of St Helier and came back later in the day to complete check in and was pleasantly surprised when I asked about my luggage that it had been placed in my suite. On my day of departure I was on an evening flight and my checkout was 12 o'clock, reception looked after my luggage during the day while I was out exploring the Island. The breakfast team were polite and welcoming and whenever I was in the lounge the staff would ask me if I needed anything.
Positive section of review
We had the disabled room in the annexe and it was spacious and clean. Breakfast was delicious with a good choice of food. All staff that we encountered were super friendly. All in all a fabulous stay.
Negative section of review
The room was a little dark.
Positive section of review
Great apartment in excellent position, very clean, comfortable and well equipped. Especially useful was the visitor folder and the pint of milk a much appreciated extra. 10/10
Positive section of review
Breakfasts were generous and delicious, as were all the meals at the property. The carvery dinner was exceptional.
Negative section of review
No issues with anything.
Positive section of review
Breakfast included but not advertised so lovely surprise and excellent
Negative section of review
TV didn't work (we did report it and a member of staff came straight up to check but could not remedy so said they would report it to the manager )
Positive section of review
Convenient for football competition nearby
Negative section of review
The bed was awful. Creaky, lumpy, no mattress protector, sheets did not stay tucked in.
Positive section of review
Beautiful, homey and comfy house
Negative section of review
none
Positive section of review
Easy check in and great location
Negative section of review
Wall was falling apart and grimy
Positive section of review
Calm quiet surroundings
Negative section of review
The electric in our block kept tripping so could not use kettle or tv. Needed a first aid box because of an accident and all that was available was 1 small roll of bandage and some sticky tape.
Positive section of review
Lovely grounds