1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Lytham St Annes, United Kingdom
Positive section of review
Room was everything we could ask for perfect for our football tournament to recover and rest. Two staff members were great, may have been the owner and daughter maybe.
Negative section of review
Stay was a saturday night and it was busy with locals which had the bar and restaurant staff busy and moody, Asked one lad if he could clear the table for us and he couldn't even open his mouth to say yes he just looked at me and the tapas wasn't that great
Positive section of review
Friendly staff, breakfast was amazing plenty of choice for all and the option to takeaway if required. The hotel was very clean and nice and peaceful
Positive section of review
It was a bit out of the way but a taxi got us there and back. Lovely scenery very relaxing drink in the garden.
Positive section of review
We had tickets for a concert at Royal Albert Hall & the location of Hotel was perfect for the venue.
Negative section of review
First impressions weren't very good the pillars by the entrance have paint flaking off. Our room was somewhat small but very clean, couldn't get the hair dryer to work very well, did mention this to the cleaning lady but just got a shrug of the shoulders, maybe she didn't understand! We stayed at this hotel a few years back, but felt this time that it was looking very tired, the furniture in the room was old, it needs some TLC and I'm sure it could still keep it's character.
Positive section of review
Friendly reception but had to wait a bit as 'busy'. Lovely garden situation.
Negative section of review
Chap who took our supper order got it completely wrong. So we had to wait quite a bit.
Positive section of review
The property and the staff were first rate. 10/10. Excellent breakfasts.
Negative section of review
Food (apart from breakfast) quite ordinary. Too much focus on burgers and grills.
Positive section of review
Good value. Friendly and excellent variety for breakfast
Negative section of review
Shower could do with an upgrade. Couldn't find access to garden area
Newcastle upon Tyne, United Kingdom
Positive section of review
Love how close to the quayside we are.
Positive section of review
Location and private parking
Negative section of review
Basic enough. Breakfast was minimal but ok. Didn’t seem to have the correct dates from Booking.com and wanted to charge extra. Luckily I had the confirmation email to hand.