1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Beautiful quiet location, central to all the sites within 5 minutes walking distance to tube station. 10/15 minute walk to Royal Albert Hall. The hotel itself was very clean, the staff was very nice and friendly, and the breakfast was lovely, great selection, and variety. A little mix-up with room but was able to change us straight away with no issues. I'd definitely go back again.
Negative section of review
The rooms are small in size, but for the amount of time you spend in them it was not an issue.
Positive section of review
Fantastic location, right near the beach, great cafes, pubs and restaurants nearby and everything within walking distance to town. The Stones was so welcoming, spacious and a fantastic choice for myself, husband and our three teenage boys. Thanks for having us, we loved St Ives.
Negative section of review
Everything was great.
Positive section of review
Patio watching sunrise with our breakfast, spotlessly clean property. Everything we needed here for our trip to the Malvern Show. Parking right outside property. Lots of hot water, and loved the comfy sofas. Will book again for our next trip.
Negative section of review
Nothing.
Positive section of review
Very comfortable and cosy 2 bedroom apartment. Clean updated bathroom. Living room was a nice place to relax. Breakfast was good. Staff were accommodating and friendly. Location was excellent.
Negative section of review
No complimentary tea/coffee in our room. Had to ask for towels for the ensuite. The twin beds were so narrow. Pillows weren’t great. No designated check in area. Had to go to the pub main bar to check in so we felt in the way of busy staff rushing around serving meals.
Positive section of review
Diane the owner was very nice and pleasant She cooks a very nice breakfast.
Negative section of review
The WiFi did not reach to the room, and bed was too soft for my liking
Positive section of review
Close to station ideal if you are always using public transport
Negative section of review
Bed a little hard
Positive section of review
The location. We had a good view from upstairs.
Negative section of review
Our room was not what was presented in the photos. I think photos of the hotel were taken some time ago. Paint was peeling on the walls and we had very steep stairs up to the kitchen-lounge area.
Positive section of review
Staff were really helpful
Negative section of review
The locations is a little bit out of the way, but fine
Positive section of review
Comfortable and clean
Negative section of review
No parking at the hotel nor surrounding area. Street quite noisy
Positive section of review
Thoughtful