1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Although we had arrived unexpectedly earlier than arranged we were booked in immediately and able to rest after our long drive up from the Isle of Wight. The room and bathroom were spotless with very comfortable beds. The large car park at the rear of the building is also a bonus.
Newcastle upon Tyne, United Kingdom
Positive section of review
Staff were very friendly. Big beds.eas able to check in early. No problem with them holding bags after checking out. The staff were very nice.
Positive section of review
Good location. Hotel recently refurbished, comfortable beds, spacious room with lovely sea view. Good shower room. All very clean.
Negative section of review
Room was rather hot, we propped open the room door to allow an air flow through. Quilt too heavy for summer. No lift, not a problem for us but could be for others. Help was offered to take our luggage upstairs.
Positive section of review
Fabulous very large well cooked breakfast (two of everything ).Good bathroom.Well decorated room.
Negative section of review
WI-FI not available in room, (faulty ?)OK in public places.
Positive section of review
The staff were very helpful and attentive. Great location for the beach & shops.
Positive section of review
Nice clean property not far from town and owners are very friendly
Positive section of review
I loved the ambience of the hotel and the quiet environment.
Negative section of review
The food is too pricey I think.
Positive section of review
Clean modern friendly helpful staff. Great sports bar
Positive section of review
The location is spot on, bear the Fort shopping mall.
Negative section of review
The rooms are a tight squeeze. . You can't swing a cat in there.
Positive section of review
Location
Negative section of review
It was dirty when we arrived and had not been cleaned. Spoke to the owner and he offered a 50% credit but nothing has been received. He did move us to another apartment. First time I have tried booking.com for anything but a hotel. I will stick to Airbnb in the future