1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
This was a surprise birthday present for my mum. We went to the 02 to see the Keane concert. My mum was so impressed and happy staying there it made her weekend so special. The staff were so friendly, welcoming and very helpful and accommodating . I have some special dietary requirements and they could not have been more helpful - we are looking forward to going again We were two women on our own. We liked being close to the 02. Also we felt secure in the hotel and in our room
Negative section of review
No
Positive section of review
Perfect location, only 5 min. walking from the Bullring, and with an excelent Bus stop close to the building. It is a modern apartment, fully equiped, everything is new and comfortable! The staff is also very nice, they use Whatsapp and quickly respond to all the questions. I would definitely stay here again in future visits.
Positive section of review
Facilities very good. We thought Appliance instructions were needed for eg. Oven, Microwave and for disposal of rubbish , recycling etc.
Negative section of review
All good. Small complaint really but over head heater in toilet area not working. Radiators out of occupants control. But Summer coming up it’s not so bad.
Positive section of review
Absolutely fantastic, communication is excellent room amazing perfect ! I have booked again for October
Negative section of review
I didn't want room service for clean ,but was cleaned any way ,the clean was amazing new towels they even made my bed for me 😊
Positive section of review
The room we were allocated turned out to be a suite, the location and the food was excellent
Positive section of review
Having the whole house along with how it was decorated and attention to detail.
Negative section of review
Nothing
Positive section of review
Exceptionally beautiful surroundings.Fabulous rooms. Very nice place to relax.
Negative section of review
N/A
Positive section of review
everything as expected -comfortable, clean and tidy
Negative section of review
the outside of the buliding had no name on it stating that it was Mandega House
Positive section of review
Lodge was clean and tidy well equipped
Negative section of review
The outside space needs to be up dated it was a bit untidy with old equipment laying around
Southend-on-Sea, United Kingdom
Positive section of review
It was clean
Negative section of review
The rooms were very cold. No food served other than breakfast.