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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We loved this house. The check in was easy and we were kept well informed throughout the day leading up to checking in. The house is in a brilliant location, 10 mins to city centre and close to all of the lovely tourist attractions. The garden was lovely for our little boy to kick a ball in, and we didn't hear a single sound from anyone or anything the whole time we were there. If you want a peaceful relax, come here. The little details mean the most to us as a busy family, and that is good bedding, a comfortable bed, fluffy towels, and even a bowl of fruit on arrival. It felt truly like a home from home. The kitchen / diner was our little social hub and we just enjoyed hanging out in this house. The flowers and garden are also beautiful, as a gardener myself I loved those touches!
Negative section of review
Nothing, you could stay here for a month and you wouldn't want for anything!
Positive section of review
The location was perfect and since I am used to expect a decent standard from a Hilton .., even if its doubletree , but this time the service was just terrible.., I haven’t got the room cleaned the first day .., made complain with the hotel manager that assured me that was sorry , and put a note for the day after.. and what happened?? Day after same all, room not cleaned at 8pm and had to wait 40 min in the lobby…., absolutely absurd!!
Negative section of review
Service and cleaning not even poor .., not existing basically.. not possible to call it Hilton.. sorry guys… Not recommendable!!!
Positive section of review
Very practical apartment with views that extended to Westminster and East of London. 3 double bed rooms worked well for us and having a kitchen is useful, when you don't feel like eating out every meal, but there are eating and supermarket options within five minutes and the old Battersea Power Station has many shops and restaurants inside a short walk away. It is nice to have a balcony too.
Positive section of review
A great hotel, right in the centre and very convenient for transport links and the central sights. Big rooms, really excellent and tasty traditional breakfast, a lovely bar/restaurant area with good food and drink, and very friendly staff. The gym is small but neat and tidy (and usually empty!). Double-glazed windows so not overly disturbed by the inevitable city-centre noise outside.
Negative section of review
The mattress didn't have a mattress cover under the sheet which was a bit grim, although the bed was otherwise comfortable. No parking (not the hotel's fault given its location) but they have a discount agreement with a nearby Q Park (not sure how much this costs). Guests with accessibility issues should be aware that although there is a lift to all floors, there are a few small sets of stairs and doors to navigate on the ground floor before you get to the lift. The bar/restaurant area is clearly popular so don't be surprised to find an office away-day/seminar taking place there during the day.
Positive section of review
A perfect place to stay after a long flight. Comfortable room and bed, great bar and food Staff very friendly and helpful
Negative section of review
Nothing
Positive section of review
Very clean and good value for money. Great if you're there for a gig at the arena.
Negative section of review
Beds were a bit uncomfortable
Positive section of review
The views from the room, the restaurant and the friendly staff
Negative section of review
You could hear the people in the next room.
Positive section of review
Extremely friendly and helpful. Always pleasant
Positive section of review
The ambience is truly wonderful
Positive section of review
Open lounge dinner
Negative section of review
Things not working eg toaster, cutlery dirty in draws, place really hot when arrived, also boiler making a noise and vibration noise, double room very small.