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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I had a wonderful stay and would not hesitate to return. The room was beautiful and the bedroom and bathroom were sparkling clean. Everything you need and more - yummy biscuits, bottled water and fresh milk in the fridge (which I really appreciated as long life milk tastes awful in my opinion). The breakfast was delicious- a wide range of cereals including home made muesli and granola (yum), fruit and yoghurt, lots of choice for cooked breakfast also. And of course toast with John’s yummy homemade jam and marmalade. I was made to feel so welcome. Thank you!!
Positive section of review
Ideal location for the wedding we were attending. Plenty of space for us all, 2 adults and 2 teenagers. Everything we needed was there and easily accessed. Our host was excellent, checked to make sure everything was going well, and also thanked us for leaving the place very tidy.
Negative section of review
Nothing comes to mind
Positive section of review
The room was spacious, and the bed was comfortable with lovely bedding. The TV was a good size. Breakfast had a great choice and was mostly fresh apart from...
Negative section of review
At the booking, I requested a walk-in shower and early check-in if possible. I got a response about the early checking and was told that checking was at 4 pm, but I could leave my bags with the concierge if I arrived early. Nothing was mentioned about the shower, so I assumed that was a possibility. On check-in, the concierge took and parked my car, and I was given keys to the room. Unfortunately, the room came with a shower over the bath! When I spoke to the check-in staff, they advised that all the rooms had a bath with a shower over. Later, I tried to use the shower but found the bath narrow, and this left me standing on the curved edges of the bath, which was uncomfortable, as I had recently had knee operations. Coupled with the hair in the bath well!!! Later, we tried to use the TV. While they had a large number of pay per view films to watch as well as catch-up TV channels. I had to log into any of these to use them. I noted the lack of Disney+, Prime and Netflix. Undaunted, I tried to connect the smart 65" Samsung TV to my Samsung Ultra. Alas this was not possible. We did notice that there was only one easy chair in the room so fir my wife and I to spend any time in the room ment that we had to sit on the bed. At breakfast on the first day we enjoyed a great breakfast but found the coffer from the push button machine poor. After asking the waiting staff we there brought two lovely cups of coffee from the expresso machine in the bar area. On the second morning, this was unfortunately not possible until we asked the second waitress whom we able to help. Also at breakfast on the second day the fresh watermelon taisted as though it had been cut the day before, was soft and not of the standard I expected. All in all our wedding anniversary break, had been let down by a few details that took the edge off a romantic weekend getaway.
Positive section of review
Very spacious apartment in a wonderful location. Spotlessly clean with every necessary convenience. Excellent public transport and amenities nearby.
Negative section of review
The apartment was very warm
Positive section of review
Gym equipment is excellent and great pool, saune, steam room and jacuzzi. The room service was excellent and the food was really excellent.
Positive section of review
Dirty cold no heating working reported tv not working 2 days running wants complete revamp Bar shut 10.45 or early they tried
Negative section of review
Bed comforts only thing A dump how this is 4 star god only knows
Positive section of review
It is a really nice apartment. Very clean inside and have everything what i need . Great experience!
Positive section of review
Fantastic location & excellent accommodation. Couldn't recommend this place enough!
Positive section of review
Friendly staff, comfortable bed, nice size room and car parking
Negative section of review
Not a cooked breakfast as images on booking.com. out of date milk, so I couldn't have cereal, badly stocked supplies, 1 coffee satchet for 4 gests, 2 croissants, soft apples, out of date yoghurts, 2 ends of bread, no butter. Basically, no breakfast! Had to buy my own milk and coffee. No coffee machine as stated. Accommodation should be advertised with no breakfast as this was very poor.
Positive section of review
The property was spacious.
Negative section of review
We had an awful experience. The house hadn't been cleaned from the previous guests when we arrived. So we had to leave and wait to come back after the cleaner had come back to clean. The instructions to get to the property weren't clear. The key safe code didn't work. Gas hob wouldn't work. There is not enough cutlery for the number of guests. Generally, very dirty, it could also benefit from a fresh lick of paint! The third bedroom was very small double. The rainfall shower in en-suite was more like a gentle mist! I did make contact with the owner, and after many hours of going back and forth, he FINALLY agreed to refund 1 nights stay. I wasn't happy with this, but I just needed to get some rest. I have epilepsy/ibs so both illnesses we're triggered from all the distress caused. My sister is also heavily pregnant and really struggled to settle in the accommodation after all the stress. It completely ruined our weekend. My parents even found other accommodation for the 1st night. The owner also asked me to "be kind" with my review. I'm not being horrible or kind, I'm just giving an honest explanation of our experience. I also contacted booking.com for support, but they were as much use as a chocolate teapot!
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