1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The best thing about the property is the location and you could tell back in the days was probably one of the best hotels! Easy access and helpful reception staff.
Negative section of review
It needs updating
Positive section of review
Great location for onwards expeditions into London with peace and tranquility and parking so close to the heart of London
Negative section of review
The price is a bit of ouch!
Positive section of review
Location (city center and 1st floor), also enough space. Kitchen is ok for most of visitors.
Negative section of review
First written instructions for wifi were incorrect, it took 20 hours to get correct ones. From neighbour flat hears some noise. We asked also second key, but we did not get any reply. There was another key, but not suitable for main door. Light controls could be quite complicated and showers are not the best.
Positive section of review
Lovely welcome. Very pretty location. Dinner was excellent. Make sure you book.
Negative section of review
Shower was a bit small. And I would have like fresh towels daily. They didn’t dry enough.
Positive section of review
The room was clean and comfy. The bar and communal areas were brilliant.
Negative section of review
It is small, but that is not necessarily a con!
Positive section of review
breakfast was good dave and is parnter really nice people clean room
Positive section of review
Excellent accommodation, food and service. Love the pool area.
Negative section of review
Very expensive for what it is.
Positive section of review
Conveniently located, we have great access to everything
Negative section of review
The place was not ready at 1530 and the cleaner just started the cleaning while we're there. Also, a cleaning charge of £95 was included but we had to discard our rubbish after our stay. As suggested, a damage fee of £35 was paid (non refundable) which is not good for people like us who always treat a rental like our own home and would never intentionally cause damage to a property. Also, no bed sheets and towels provided for the third person on the guest list. Overall it was a pleasant and comfortable stay, but I would suggest that you be reasonable with your charges and not impose renters to be the one to empty the rubbish considering the fees applied for cleaning.
Positive section of review
The staff were excellent
Negative section of review
Just the noise round the area but can’t be helped and how warm it was
Positive section of review
Everything
Negative section of review
Dinner service was a tad slow