1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Friendly staff and clean accommodation. The shower was over the bath and not easy to access if you have back problems as we do. If we had been staying longer we would have requested an opportunity to change rooms. My wife has a dairy sensitivity and this was well catered for until our final meal. We both chose a fish dish and the dip for my wife was supposed to be dairy free. We believe the 2 plates were confused by the member of staff when served. Although she had only a taste, we were wary and it was left.The hotel was in beautiful grounds and a beautiful area for a holiday.
Negative section of review
Apart from the slight mishap with the one meal and the shower access, nothing
Positive section of review
We liked the quirkiness of the hotel. The decor was different, but relaxing. The rooms were clean and comfortable. They were well equipped with everything that we required. The staff were attentive and polite. The menu was good and when food arrived it was of good quality.
Negative section of review
To be quite honest during our stay we did not find ourselves disliking anything.
Positive section of review
The facility was great unfortunately my husband too poorly this meant we stayed just the 1 night and didn't get any breakfast which was a shame and the night we stayed we didn't get to sleep so not the hotels issues
Negative section of review
Please see above
Positive section of review
Nice location and friendly staff, cosy lobby and alright furnished.
Negative section of review
The bathroom wasn't as clean as I'd be comfortable with, the tap was loose and we didn't receive any toilet paper. The place was closed and I had to call when we arrived, it worked out fine but felt a little odd.
Chapel Saint Leonards, United Kingdom
Positive section of review
lovely and modern and plenty of space
Positive section of review
Brilliant hotel and amazing breakfast
Positive section of review
Friendly staff, nice place on river
Negative section of review
Nothing
Positive section of review
Great location. Friendly staff.
Negative section of review
Issues with the Wi-Fi. The reception is in a different building.
Positive section of review
Lovely location so peaceful
Negative section of review
Could have done with a little shop on site
Positive section of review
Location
Negative section of review
Limited car parking . ( Which was pre-stated)The lift wasn’t working to get up to the 2nd floor. The room we had was very hot ( heating was on and the external temperature was around 22C) and there was a thick duvet on the bed. There was a limited response to our request to shut off the radiator after a restless night one. ( Eventually it was off by 3rd night) We had to ask for new towels as room service missed us on day 2 despite a note being left on the door.