1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We loved Thornmoor Barn. It's a beautiful property in a great location with such a beautiful view. It was quiet and peaceful. The barn had everything there that we needed, the added little extras were great. Board games, puzzles, tea, coffee, milk and some fresh eggs from the chickens. Mick was a great host and gave us a nice welcome, he suggested some local pubs and the closest shops. We had use of the field to excersize the dog which was great. There was a dog bed, bowls and dog biscuits too! They really have covered everything. The book of leaflets was handy, we found some lovely places to visit. We've enjoyed our stay and I will recommend this property to friends and family.
Negative section of review
There wasn't anything we didn't like.
Positive section of review
Excellent hosts, full instructions provided allowing us to reach the area accordingly and use the facilities of the house. House is very spacious and well-maintained. It has loads of games and the kids really enjoyed the stay. The hosts provided a welcome pack - bread, cookie, chocolate and crisps which is grand. Excellent value for the price.
Positive section of review
The scenery is fantastic and easy to walk into the town, or along to the harbour with a short coast walk. I also really liked the hotel and the decor. The heating was broken when we were there and the weather was shocking, but the staff put a portable fan in our room to help us warm up and dry off which was kind.
Negative section of review
Nothing really, although it’s having a bit of a renovation at the moment. When the renovations are finished, it will be stunning.
Positive section of review
Extremely close to public transport and airport. The petrol station next door is convenient for bits and pieces.
Positive section of review
Location, room, dining areas, living areas, tourist information, outdoor garden area, views.
Positive section of review
Location was excellent for the cruise ships and I had a view of the shops coming in
Negative section of review
The dinner was not good, soup out a can and sandwich bread dry and too thick
Positive section of review
Very modern apartment, very clean, secure parking, everything you need.
Positive section of review
Location was great and rooms are big, quiet and comfortable
Negative section of review
Nothing
Positive section of review
Great location
Positive section of review
Comfort bed
Negative section of review
We recently stayed at the "Delta Hotels by Marriott Cheltenham Chase" based on our prior good experiences at this hotel, but unfortunately our experience this time was disappointing. While the hotel itself has potential, there were significant issues with cleanliness during our stay. It seemed that a few groups staying at the hotel were not respectful of the common areas, leading to a lack of cleanliness that detracted from the overall experience. Although this may not be directly the fault of the hotel or staff, it is still the hotel's responsibility to maintain a clean and pleasant environment for all guests. We were expecting the common areas to be well-kept, but instead they often felt more like a bustling market than a relaxing hotel. (I am sure this can be verified with CCTV footage.) Additionally, the general lack of decorum from some guests disrupted what should have been a peaceful stay. It's important for a hotel to ensure that all guests can enjoy a serene atmosphere. I hope the management can address these issues and improve the standards of cleanliness and guest behaviour in the future. With better maintenance and a stronger emphasis on ensuring a respectful environment, the "Delta Hotels by Marriott Cheltenham Chase" could offer a much more enjoyable experience.
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