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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Ruth was incredible. Location was perfect to be in the centre of a multitude of things! Relaxing vibe. Just overall a great experience. On arrival all instructions had been sent prior to stay. Following them was really easy. Just can't gush over this stay enough really. Had the best time for my mum's 60th.
Positive section of review
Location was excellent....next to everything, beach, shops, pubs, restaurants, town centre, train station, harbour. Place was spotless.
Negative section of review
No lock on the bathroom door. Top floor/attic steep stairs but was fine for us.
Positive section of review
Great staff. Very understanding when husband was unwell. Let us stay in hotel passed booking out time.
Negative section of review
Nothing
Positive section of review
The quality of the food at dinner was excellent, as was the service. The dining room was lovely also.
Negative section of review
It would have been good to have some milk provided in the room to go with the teabags and coffee that were provided.
Positive section of review
Everything was really nice, great customer service, nice and clean. Location perfect.
Negative section of review
Only one complaint, the coffee in the rooms. 'Nescafe original ' really!!!! You get better in a premier inn. At your prices please get some decent coffee.
Positive section of review
It is an awesome cabin... very comfortable and suitable.
Positive section of review
Location is beautiful and wedding event was lovely
Negative section of review
Radiators in room were broken making it like a sauna. Staff unhelpful and uninterested when approached. Did eventually provide a small fan that failed to make any difference. Apparently this was some ongoing issue. Rooms should not be in use until sorted. Unacceptable for the price being charged. Really let the stay down
Positive section of review
Good location. Spacious room and powerful shower
Positive section of review
Good location, the Inn was full with history.
Negative section of review
When we checked in , the woman never offered to help carry our things up to the attic room.We had no hot water in the Wash basin or in the Shower. Our small radiator only worked to halfway and needed bleeding to get it fully working, then it was only on for very short durations, the room was cold. A very kind and helpful housekeeping man bled this for us and asked us if we needed anything else, the house staff never offered more coffee sachets or milk for our room and even though we left the notice to make up our room on our second day the towels weren't replaced. The housekeeping man obviously knew about the water problem and told us to run the hot tap in the wash basin a long , long time and said this should make the shower water hot. We tried it , but the water was always just luke warm at very best in both. Breakfast was tasty , but was a children's portion in size and we were not offered any toast or a refill of coffee for my wife. All in all we were a bit disappointed to say the least.
Positive section of review
Everything! Great hotel, great restaurant