1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location is great if you're taking the early train from St Pancras. The room is clean (albeit tiny) and the bed is comfortable.
Negative section of review
If you have a suitcase to drag up the stairs, good luck - they are narrow and steep. And there is not a lot of space in the room to put your suitcase anyway :D
Positive section of review
The staff are amazing they made me n babies feel welcome n spoken to about any problems I had they are so friendly high recommend
Negative section of review
Nothing everything was amazing
Positive section of review
Lovely little apartment very clean and close to town comfortable couldnt ask for anything else outside space was lovely
Negative section of review
N/a
Positive section of review
The stories of Ushaw and the beautiful gardens were my favorite bit. Also thought St Cuthbert's chapel beautiful.
Negative section of review
Very little that I didn't like. Some of the facilities were a bit tired and some problems with the showers & heating. Could have done with a little more room refreshments.
Positive section of review
Very friendly and helpful staff. Good selection for gluten free breakfast and the manager was very willing to help.
Negative section of review
A couple more usb would be helpful.
Positive section of review
Excellent place. Food & ambience great. We stayed for the surroundings & proximity to Balmoral Castle
Negative section of review
The green light in room!
Positive section of review
Staff were very friendly and helpful. Food was excellent although expensive
Negative section of review
Car park was far away. Room was small and had nowhere to hang coats. Also needed repair. 2 Light bulbs not working ,loose tap,window couldn't close. Mould on ceiling in bathroom.
Positive section of review
Well maintained traditional old hotel.
Positive section of review
Extravagant rooms with great themes!
Negative section of review
No hot breakfast
Positive section of review
Easy parking, friendly staff.
Negative section of review
Breakfast OK if a bit chaotic. Pool a bit small.