1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I can't choose-- everything was excellent. The apartment was extremely clean, the staff was excellent and so amicable and willing to help, and the location is spectacular. You are close enough to tourist attractions to walk if you want to, for whatever is far away there are bus and metro lines less than a block away, yet the area does not feel touristy, is not over crowded, and you can get a taste of a real London. Truly, facilities are SUPERB. Everything was new and bright and clean, and we were prepared to face a tiny tiny London room or flat, but had SO much space in our 1 bedroom apartment. It was comfortable enough to truly live there and in fact I wish I did. You will not go wrong here. As difficult travelers, my family and I assure this stay for you.
Negative section of review
We loved everything. After COVE, we had to move to a "5 star" hotel near Trafalgar for a meeting. Let me tell you, COVE has NOTHING to envy this place. In fact, we told management here at the Horseguards to go and enquire COVE about their cleaning practices and service.
Positive section of review
The breakfast was pretty good quality but the layout of tables was like a schoolroom. I was able to store luggage and the location was close to tube and bus but I wouldn't stay there again. Plenty of coat hangers. Hairdryer was in drawer and I couldn't find it at first. Could only use it at the desk set up as it was hard wired into wall.
Negative section of review
The room was crowded. The bed was too big for the room. The light switches were not helpful as I had to get out of bed to turn the bedside lamp off at the main switch by the door. Then I stubbed toe against castors as I got into bed in the dark room. The tv was poor quality and sound was muffled. The bathroom washbasin was too big and getting off toilet seat was troublesome as hit my chin on rim of basin. The bath was too deep and it was awkward getting into it as there wasn't much space between washbasin and toilet.. The towels were poor quality. The bed sank in the middle. There was too much furniture in the room. Coffee and tea was poor quality and not so much as a biscuit provided.
Positive section of review
Gorgeous gardens, quiet bedroom, very attentive Thai lady serving at breakfast who was lovely. Excellent, innovative choices for breakfast as well as traditional full English. Hotel very handy for Roman Museum and other remains in Caerleon.
Negative section of review
Evening restaurant set up trying to be 'high end,' (food was lovely), but effect totally spoilt by loud pop music with heavy bass which remained intrusive even after I asked if it could be turned down so we could converse more easily!
Positive section of review
Great location, super close to city center and historical places, easy access and strongly recommend it.
Lytham St Annes, United Kingdom
Positive section of review
Excellent property in the heart of Lytham St Anne’s . Close to shops , restaurants and the beach
Negative section of review
Great for walks along the beach and a comfortable and chilled place to stay
Positive section of review
The apartment it's self was comfortable and location was good.
Negative section of review
There was 50 stairs to the apartment and no lift we had an 80yr old with us and the stairs were too much for her this was not made clear. The stairs were filthy, cigarette buts, broken glass and smelled of bins. The bathroom and toilet were incredibly small which made them uncomfortable to use.
Positive section of review
The staff , one lady, at breakfast was very accommodating.
Negative section of review
Rather small room. The bed linen was rather old. The furniture in the dining room was very utility.
Positive section of review
Very nice and spacious place. Nice and cooperative owner
Positive section of review
Friendly staff,good location
Negative section of review
Need to think about rooms..e.g hanger space is above the mini bar and safe..no room to hang a shirt properly
Positive section of review
Breakfast was good
Negative section of review
The decor was tired looking. TV in wrong position to watch from bed, you could not even move it round