1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
It was quirky and beautifully decorated. The staff were very helpful and the checkin and Chou t were smooth with no issues. The hotel is well placed in terms of access to transport, restaurants and tourist attractions. The breakfast was excellent
Positive section of review
The property was filthy and we couldn’t stay there I have photos and I have try to get in touch with booking .com but will be taking the matter further and report it to the council
Negative section of review
As above
Positive section of review
Great location for getting into and around chelmsford town. Very close to A12 No issues being able to park at the front of the house.
Negative section of review
Property is starting to look a little old. At the point of needing some investment. However this didn't effect its use or comfort.
Stratford-upon-Avon, United Kingdom
Positive section of review
Bed and chairs very comfortable. Room spotless. Junior staff friendly.
Negative section of review
Dining tables sticky. Out of date information in Guest Welcome Pack in room: ordered room service through reception as instructed in guest information only to be told should be ordered from bar ‘not that they pickup’, then called back by reception and told had wrong menu so had to reorder. When delivered salad not freshly made and fish and chips cold. Food let down standard of hotel.
Positive section of review
It was lovely amd quiet. Perfect get away without the kids
Negative section of review
We are used to having a great view from the decking but the caravan was perfect for a couple of nights
Positive section of review
The breakfast was great and cooked fresh to order
Negative section of review
The staff were friendly but annoying I know more about his life than my own would not just serve and go. The hotel is tired and dated
Positive section of review
For the room rate it is value for money.
Negative section of review
So hot in the room. No air con.
Positive section of review
Rooms were great!
Positive section of review
Nice location
Negative section of review
Very expensive No water glasses in room No USB charging points in room had to go to the conceiage to charge phone
Positive section of review
Breakfast