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2
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Gorgeous property in the most amazing location. We were doing the Cotswolds Way so it was perfect for us. Really interestingly decorated individual rooms with modern showers. The breakfast was amazing with the option to have a take away if you don’t eat it all.
Positive section of review
Everything from the staff at reception and breakfast and the cleaners, rooms are outta this world location is brill and loads round about for snacks etc and meals. We love this hotel deffo by far the best in Glasgow
Negative section of review
Absolutely nothing everything was 10.10 xx
Positive section of review
Easy check in, clean, comfortable and warm. Good location for us because we were doing the Cotswolds Way. Brilliant food in the attached restaurant with really good staff.
Positive section of review
It’s a really nice hotel with good quality amenities in the rooms. The pub/restaurant is very good with good food and the staff are all very friendly and helpful.
Negative section of review
We had a downstairs room this time (we’ve stayed before) which was great as we didn’t have to haul our cases up the stairs but there were just a couple of bits needed a bit of TLC. It doesn’t need much but just a touch up of the paint on the walls in a couple of places and replacing a hook on the curtains so they close properly. Also the bottles for the hand wash, hand sanitiser etc just need a bit of a wipe as they were a bit sticky round the lids. Nothing major, a couple of tiny tweaks. We’ll be staying here again when visiting family in the area.
Positive section of review
The location is perfect as a stop over for our trip to Cornwall
Positive section of review
Nice size room, late check in with no fee.
Negative section of review
The walls were covered in stains, bed was very hard, pillows had a smell.
Positive section of review
Loved our Breakfast, and dinner
Negative section of review
Nothing ,we were very pleased, with the facilties
Stoke on Trent, United Kingdom
Positive section of review
Ver friendly staff
Negative section of review
Location was a little further than expected
Positive section of review
Location and view
Positive section of review
Location fab
Negative section of review
Upon arrival approx 8pm after travelling most of the day and very early flight in the morning to catch was greeted with no greeting Asked details Told I was being charged £50 deposit on top and the card machine swung towards me Explained my phone needs charging for two seconds as it had died on route and I need to transfer cash, just looked at like I had caused an inconvenience and aimlessly told there are charging points somewhere near us..one charging point found in the middle of diners.. Next went back to reception desk where we were ignored for ten minutes while optics were played with No details on dinner given ,we asked ourselves,deposit details not explained we asked ourselves,breakfast not explained we asked ourselves The young lads serving dinner and in bar area were friendly the only staff that were, but wow customer service at an all time low at this hotel,everything appeared to be an effort to them and we felt uncomfortable and unwelcome.