1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
A single room with an excellent view, Comfortable and very good breakfast. Staff very friendly
Negative section of review
Nothing
Positive section of review
The property was very convenient to the city centre
Negative section of review
The property was adequate but needed to be cleaner- ie behind the beds . There was not enough cutlery for 3 people -only 1 desert spoon.. I feel that the staff clening and organising the property should check everything is in working order. Ie the TV remote clearly needs new batteries, the blinds in the main room were broken on arrival. and this was reported . . I was disappointed that there was not a representative to meet me as this was stated in the original correspondence. The problems encountered on arrival , access and heating issues could have been solved immediately rather than through one telephone call and numerous text messages.
Positive section of review
Room was nice, good ensuite
Negative section of review
Weird phone call asking me if I had taken the hair dryer after I left
Positive section of review
Style, service and comfort
Negative section of review
My room faced in to the inner courtyard. For a luxury hotel, the inner courtyard grounds view should be better.
Positive section of review
Great location, clean
Negative section of review
Price/quality very much out of balance — they even asked a fee per bag to leave luggage at the hotel for a few hours.
Positive section of review
It was clean
Negative section of review
My room was next to the reception so the noise of people going out and coming in and conversations filtered straight into my room and I was there for a quiet time
Positive section of review
The parking
Negative section of review
No thing
Positive section of review
everything
Negative section of review
nothing really , though we do enjoy a firm mattress
Positive section of review
N/A
Negative section of review
Nothing
Positive section of review
The bed
Negative section of review
Water Leakage in the toilet. Small room. No refrigerator. Very expensive for its location and provided facilities.