1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
From the second we called to arrange valet parking to checking out, the service was exceptional. Top class facilities, excellent room, wonderful bar, friendly and helpful staff team - our stay could not have been improved in any way. Really first rate and we will definitely return.
Positive section of review
The Hotel is a little jewel in the heart of East London, two minutes walk from Liverpool St. Station. The staff is great and welcoming, it's the perfect spot to start your discovery of London. I would definitely recommend to book your stay at this venue.
Negative section of review
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Positive section of review
The location is excellent in a lovely small village not far from Ingleton, Settle and the Trough of Bowland. The food the two French chefs create is fabulous and they also bake bread and patisseries for the adjoining bakery.
Positive section of review
A very cute neighbourhood, lots of local coffee shops and the water of leith walkway super close. Decoration-wise and space-wise a good appartment. Comes with a kitchen which is nice. Staff was very helpful and friendly
Negative section of review
The flat needs a deep clean - the windows, radiators, couch, light fixtures etc. The water pressure in the shower was on the weaker side.
Positive section of review
The location is ideal for a leisurely stroll into York. The Hotel is full of character and beautifully furnished. The staff are the friendliest and most helpful that we have met in a long time.
Negative section of review
Room 14 experiences a very loud and irritating hum making sleep virtually impossible. We were moved to another room. There is a very restricted menu. We found the bar pricing a little expensive. The mattresses are very firm.j
Positive section of review
The staff were very good and very friendly.and very polite at all time's .thank you for are stay with you.
Negative section of review
You need a working lift to enter the hotel.the breakfasts were not very good the same selection every day and sometimes cold.the evening's meal's were brilliant and very good,but we enjoyed are stay very much with you.
Positive section of review
Very welcoming host, went above and beyond to make our stay comfortable
Negative section of review
N/A
Positive section of review
Like the location and plenty of parking spaces
Negative section of review
Room smelt of smoke, air conditioning did not work (especially during warm.weather!). When requesting something from reception, they would forget or it would take an extremely long time to get!
Positive section of review
Friendly staff, good breakfast and dinner.
Negative section of review
The room could do with a lick of paint and the carpets were badly stained.