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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I was getting a bit nervous about the property because of some of the iffy reviews and how seedy it looks on Google Maps satellite, so I was pleasantly surprised to find a really nice, spacious, up to date, clean and smart apartment which was easy to get into and where everything worked (including the lift, in case you're worried about being on the 5th floor!). The view from the living room is great, the area is close to the Cathedral Quarter and a 20 minute walk away from the bus station. The area felt safe, the graffiti was really cool and the pub across the road has a great garden and does pizzas, although we didn't try them. The kitchen in the flat was great for cooking breakfast, which was all we did, and there was coffee tea, oil and condiments left over from previous occupants, which was pretty handy, and we left 3 toilet rolls!
Negative section of review
My bed was a bit lumpy but was better when we turned the mattress round. It would have been much better for us if the double had been another twin but the sofa bed was reasonably comfy. Never can understand why it's so hard to find twin beds in apartments. The shower could be better but it worked and was hot. I didn't like paying the £250 deposit on a site outside of Booking.Com but I did get it back within 2 or 3 days. I found all their checking in and out emails/texts a bit much and a bit confusing but, overall, it was great value for money and I'd recommend it.
Positive section of review
Excellent location and spacious room. This was right next to the "parade" in Ft William, with lots of shops and restaurants within a minute or two walk. Our GPS took us to the backside of the building and we had to navigate around to get to the parking, but it worked out. We loved the stone exterior.
Negative section of review
The furnishings were dated and threadbare in locations. The comforter had a fairly large hole in it. Everything still felt very clean and comfortable, but perhaps less luxurious. We paid for the breakfast, which I would honestly skip. It was fine, but for the price, I'm sure you could get something better nearby.
Positive section of review
The glamping dome was lovely and beautifully decorated inside. There were lots of added extras like bath robes, snacks and shoes to wear outside.
Negative section of review
One of the loungers outside was broken and it would’ve benefitted from some citronella candles to keep the bugs at bay in the evening.
Leamington Spa, United Kingdom
Positive section of review
Great location, free parking, friendly & helpful staff, nice bathroom. Ok for a one night only stay.
Negative section of review
Room was very dated & dusty, smelt musty and damp. Very basic and didn’t look like the pictures. No air conditioning and windows just about opened. Despite emails regarding an upgrade, with this costing £109 per night we expected better standards for the room we chose and didn’t feel we needed to upgrade for a further cost based on the pictures advertised.
Positive section of review
Very clean. Staff lovely . Very central to everything . Amazing breakfast . Room was lovely .
Negative section of review
1 thing . Room was very warm even with windows open and fan on .
Positive section of review
No breakfast would be idea to have a toaster in breakfast room
Negative section of review
No Sink and toaster
Positive section of review
The foyer, room styling, storage,
Negative section of review
Bath could not fill No physical menu and could not get it on scanned barcode Telephone buttons at the top did not work Room service took over an hour, had to keep ringing back to remind them Thin duvet and could not pull it up
Positive section of review
Bed comfortable
Negative section of review
Toilet filthy
Positive section of review
Facilities
Positive section of review
location
Negative section of review
Air conditioner did not work for the last three days of our stay Dining room looks like a construction site Uncomfortable bed Breakfast is very basic and not varied Room cleaning at unusual hours (e.g. five in the evening) The staff does not proactively inform or update about problems even though they are aware of them Room 307 - The noise from the street comes in unreasonably