1
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2
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3
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Positive section of review
The proximity to the Abba arena and the sports village. Easy to get to the station. Breakfast was lovely and we had a meal in the evening which was great. Service was friendly and efficient.
Negative section of review
The area was short of nice restaurants and no pubs. Looked quite neglected.
Positive section of review
Great location which couldn't be much nearer to the train station. Having streaming services on the TV was a bonus. Nice breakfast.
Positive section of review
Very modern and well presented, comfortable beds and great location! Staff were amazing, very kind and helpful!
Positive section of review
Good hotel with good restaurant and facilities such as Spa and Gym. Very convenient for Bristol airport.
Negative section of review
Car park charge of £7.50 for one night.
Positive section of review
Great location near to the beach. Very clean, lovely large lounge area
Negative section of review
A limited number of kitchen essentials, no cafetière or tea towels etc
Positive section of review
Full of character, clean, lovely view, very friendly staff
Negative section of review
Nothing
Positive section of review
warm room, comfy bed, great location, great shower
Negative section of review
private bathroom meant seperate to the room- not an ensuite. I had to go into the corridor to access the bathroom- which thankfully was private
Positive section of review
Entertainment at night.
Negative section of review
Was giving the wrong room at first, night time I had to call security 3 times as people were drunk and screaming until 5am! Security couldn’t find which room it was coming from so it didn’t stop. There is food left out on landings all night! Bear in mind the broken glass all over hotel. The rat traps that are set up around the hotel building also. Dirty old radiators lying outside the hotel doors. The beds were so uncomfortable i wasn’t able to sleep at all. The towels they provide are disgraceful they have stains all over them. The windows had poo all over it. It was overall disgusting and unhygienic.
Positive section of review
The location
Negative section of review
- front door was supposed to be locked at a certain time of night. It wasn’t. Didn’t feel safe. - lock on room door was dodgey and someone could easily open the door if they were to fall against it (plenty of drunk people in the place) - building was a maze - vomit stain on carpet outside bedroom door - lock on bathroom door fitted backwards so couldn’t lock the door. Lock was hanging off anyway even if it was fitted the correct way. - bathroom door pretty transparent - light bulbs in room broken - beds were rock hard - one pillow per bed - no bin in room - dust on all ledges - had to use the same towels the whole stay - limited basic toilet essentials - front desk supposed to be 24 hour but late at night you it’s mostly unmanned and when there is someone there, their attitude is appalling. - “coffee house” is a coffee machine behind the reception desk
Newcastle upon Tyne, United Kingdom
Positive section of review
Lovely place
Negative section of review
Mattress was really hard and uncomfortable