1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very handy property, a 4 minute drive from the airport, a handy bus service just around the corner to! Also the owner let us check in earlier when I rang and asked as we had an early flight in, so with a slight fee we were able to check in at 11am and we were ever so grateful for this after travelling since early hours! The cleanliness was good, no complaints about that. Working tv in the room, fridge and microwave with a kettle. Also free range of the breakfast area that was open all hours.
Negative section of review
One thing I do have a complaint about is the bed, although the mattress was comfy, the best was a metal bed frame and to even move your arm a fraction it would squeak let alone turning your whole body around, it did wake me up every movement made. And the lack of directions when we got there, we were so so grateful to Joan that we could check in earlier, however the girl who I assumed was the cleaner handed up our keys showed us to our rooms and that be it, no explanation as to where to put the key at check out and there were no signs about that either, so as we left pretty early for our flight I left the key in the door of our room.
Positive section of review
The property is very nicely decorated and furnished and is very cosy and characterful. It was very comfortable for a couple and the host, Stewart, was very helpful
Negative section of review
The stairs are very steep and the unusual bath/shower only accessible to able-bodied people. It was fine for us, but would not be for some. One can reach the town via a longer, gentler walk uphill, but otherwise the walk up Ebenezer Steps is quick but quite steep.
Positive section of review
Great location for the o2. Clean, comfortable rooms. We were able to drop our bags off early, and checking in and out was quick and easy.
Negative section of review
Nothing
Weston-super-Mare, United Kingdom
Positive section of review
Character of the property Sea front location Extremely comfortable beds
Positive section of review
Suited us re location, comfort and cleanliness
Negative section of review
Nothing in particular
Positive section of review
Location & staff - friendly & helpful
Negative section of review
Unable to get the room temperature comfortable… drafts
Positive section of review
Everything from arrival to departure
Positive section of review
very cozy clean
Positive section of review
The location
Negative section of review
Had to ring up to gain entry even though I informed them I was bringing dog not even a water bowl was provided
Positive section of review
Location
Negative section of review
Poor check in Breakfast bag Room not ready No breakfast in room had to ring up for it