1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location was perfect near the harbourside. Our room was large and very comfortable. We mentioned we were celebrating our wedding anniversary when making the booking and when we arrived at our room a small bottle of Prosecco and box of chocolates were waiting for us with a message from the hotel which was a very nice.
Negative section of review
The cooked breakfast was disappointing as it was "serve yourself" which is never as good as "made to order". We appreciate that is probably not possible with a large hotel however the continental breakfast was fine.
Positive section of review
I was very disappointed on our arrival nothing was ready. We tried to call several times on our way, but there was no response . I left a message. Still nothing.
Negative section of review
For the fact that we couldn't enter the house because we had no access. We were lucky that another resident living there opened the door for us to the kitchen area.
Positive section of review
Comfortable room, plenty of space. Breakfast was good, plenty of choice. Close enough to the City to walk and a nice canal walk right next to the hotel.
Negative section of review
No view, and as it was next to the main road, noisy when the window was open.
Positive section of review
The location opposite a park was pleasant, plus the proximity of good bus lines. It was quite clean. The staff were pleasant when contacted.
Negative section of review
Our room. It was cramped, creaky and overheated. It was still hot when we turned the radiators off. Probably because it was in an attic - heat rises. The bed was very lumpy and squeaked a lot. It was very hard to sleep. And the stairs were very steep (although that’s not the fault of the owner). Lonely Planet reviewed the guest house well and praised the breakfast, but that wasn’t served.
Positive section of review
This is my 3rd or 4th visit. The staff are wonderful. The room is comfortable and the bathroom was new! Useful to have a fridge as well.
Negative section of review
All good 👍
Positive section of review
Beautiful apartments, always a helpful host and has everything you need for short stay! Easy walk from the station (about 20 minutes)
Negative section of review
A bit difficult to find but can’t fault the property itself for that, beautiful rooms. Convenient if you’re looking for a place a bit quieter in an otherwise loud Chester city centre!
Positive section of review
Very nice buffet breakfast - lots of onsite parking and facilities
Positive section of review
Beautiful house in a fabulous setting. Very warm welcome.
Clifton Hampden, United Kingdom
Positive section of review
It was so nice and comfortable and looked amazing.
Newcastle upon Tyne, United Kingdom
Positive section of review
the place
Negative section of review
nine