1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great room, Sue the owner was fantastic and couldn't do enough. Our overall impression was that she wanted us to be happy and that nothing would have been too much trouble. We got caught in a storm and she even ran down to the car park where we were sheltering in our car to tell us to park outside our room so we wouldn't get wet! Can't fault the room, the garden was lovely. Breakfast was excellent as were the staff. Lovely quiet location - although a car is a necessity as pretty much everywhere was about 20 minutes away.
Negative section of review
Not really a criticism but I feel it worth pointing out that the location is moderately remote - great if like us you want some peace and quiet but not so great if you want to be within walking distance of a pub.
Richmond upon Thames, United Kingdom
Positive section of review
Great location, close to station and amenities as well as walking distance from Kew Gardens and Richmond . Hosts were very knowledgeable about local area and helpful with tips for things to do and places to see. Extremely kind and friendly hosts, a lovely family home. Room was a good size with plenty of space and storage.
Negative section of review
No lock on bedroom door
Brighton & Hove, United Kingdom
Positive section of review
The customer service was faultless, Angie went above and beyond to help and reception staff were very helpful too. They accept dogs (I will be bringing mine next time as I missed him terribly) complimentary drinks, slippers and crisps were a lovely touch too, even if the crisps were only cheese and onion 😁
Negative section of review
the communal toilets were awful, abused by feral people. the underground car park was very low and damaged the roof rack to the van.
Positive section of review
Friendly staff, Although there was a cost for parking I was able to park prior to checking in as I had arrived earlier in the day. Great facilities in the room, with a small bottle of sherry to enjoy (no extra charge) along with coffee/tea (wide selection available) and fruit.
Negative section of review
All fine for the short time I was staying
Positive section of review
Location was perfect for one night as we were attending a performance at a local venue. Parking was easy, host was very quick to respond and the appartment was very clean and tidy.
Negative section of review
Nothing much!
Positive section of review
I liked the different shower heads in the bathroom and the massive bed with a big TV and great food downstairs
Negative section of review
Checking in is a bit meh I would rather have a person behind a desk asking for my details. The glass door for the bathroom No music channels on the tv I found the lighting either too dark or too bright
Positive section of review
very large room great biscuit barrel fantastic breakfast have stayed here a few times great place
Positive section of review
Close to the venue we were visiting
Negative section of review
Modern, clean,
Positive section of review
Excellent stay for the price.
Negative section of review
All good
Positive section of review
Great location
Negative section of review
Needs a bit of TLC