1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Kelly was very helpful as we were going to a wedding and needed to pick up a wedding bus from a hotel 10 minutes walk away, significantly earlier than the 4pm check in time. Kelly ensured that our stay and our journey to the wedding was stress-free, by making special provision for us. I really appreciated this, and the apartment was comfortable and well-equipped. Thank you for your support. It meant a lot.
Negative section of review
On Booking. Com it states that check in is at 12:00 when it is actually 16:00. That caused us some confusion and distress, which Kelly addressed beautifully.
Positive section of review
We stayed for a couple of nights in the annexe, which had a lovely view of the pool and car parking right outside the room. The building was a bit tired but the room was nice and had everything needed (although the carpet could do with being replaced). Loved the Pool and breakfast was great as well. Staff were all nice. Location was great.
Negative section of review
All was fine
Positive section of review
Seaview is in the most stunning location and the full width windows and door on to the balcony give an unbeatable view! The whole place was spotlessly clean and beautifully decorated. Sharon and her staff are so welcoming and friendly. Nothing is too much trouble, and breakfast was superb. Set you up for the day! We shall definitely be back!
Positive section of review
Very clean facilities. Welcoming host. I had a large family room which exceeded my expectations. En-suite facility functioned well. Breakfast was very good and staff very helpful
Negative section of review
Boscombe town was less good but walked along the beach/promenade to Bournemouth and beyond. Lovely walk with the sun shining.
Positive section of review
Clean, comfortable, good beds, good shower, central and quiet location.
Negative section of review
Batteries run out on heating control system. TV picture occasionally froze/buffered. Neither of these were a major problem.
Chapel of Garioch, United Kingdom
Positive section of review
Location, space and very attentive staff
Negative section of review
Everything was great, my 15+ years dog not so much got used to lifts or ground floor rooms/apartments. But seriously she loved the extensive grounds.
Newcastle upon Tyne, United Kingdom
Positive section of review
Helpful staff and instructions.
Negative section of review
There was no cups to make a cup of tea. One of the shower doors also needed to be put into place.
Positive section of review
Absolutely nothing dirty grimy
Negative section of review
When I first checked in they sent me to a room and a part of the hotel is getting renovated. It was a dirty room with a dirty bathroom bed and made and then when he sent me to a new room the sink was blocked the shower kept flooding and the TV wouldn’t work.
Positive section of review
In town, perfect.😀
Negative section of review
Cooker hood still not working, single bed I slept in was lumpy and the mattress made a lot of noise.
Positive section of review
Location
Negative section of review
No reception downstairs