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How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Ecos Dubai Hotel at Al Furjan

    - “Service and comfort especially Ms.Nurzada from (Front desk) who assistence by her professionalism and friendly engagement I would say very impressive!”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Pousada da Renata

    - “The place is so relaxing and comfortable. Anyone who looks for a beautiful quiet place with a pool and a loot of resting beds and hammocks this is the perfect place. Renata and her daughter was lovely and welcoming.”

  • Travelodge by Wyndham North Bay Lakeshore

    - “Breakfast was excellent. The staff was friendly and courteous.”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Studios Kymata

    - “Friendy staff and good location. Loved our stay.”

  • Kastara Resort

    - “Incredible view on the jungle from the rooms Possible to go to Ubud center by walking 15-20 minutes Great restaurant and breakfast”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • stayme THE HOTEL Asakusa Riverside

    - “nice location and view...You can see the Sky Tree Tokyo very easy . from the room window.”

  • KLCC suites by Chambers

    - “Nice, clean studio apartment with everything you need. Household appliances are quiet and do not disturb sleep. Very conveniently located, close (a few minutes walk) to a train station and a large mall.”

  • Poppies

    - “The staff was excellent”

  • ENERGOSFERA - Innowacyjny Ośrodek Turystyki Edukacyjnej

    - “We weren't expecting much as we hadn't done much research, but we were blown away by this facility. The food in the restaurant was amazing, the glamping pods were very comfortable, the staff went out of their way to show us around and make sure we were happy. We brought our little dog, and they offered to look after him while we used the sauna and hot tub. The owner invited us to look at the stars through his telescope and was happy to talk to us at length.”

  • PortoSoul Trindade

    - “The hot tub was great to have after a long day out in the cold. The host has been extremely helpful, friendly and accommodating. Almost everywhere was just a short walk away. Highly recommended!”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Amadha Villas Retreat - Free Tuk-Tuk Service To the Beach

    - “What a beautiful gem We had already booked another hotel but it was so awful we checked out after 1 hour so frantically phoned around and came across Amada WOW Om was so helpful so inviting and truly went that extra mile to accommodate our 17 night stay from allowing us to keep our cases safe when we stayed away to arranging trips (much cheaper than anywhere else) advising places to go ordering food in getting tuk tuk to beach and shops (free 3 times a day return Fabulous service )the list goes on All the staff always have a smile and really go that extra mile every time nothing is any trouble Om gives her personal phone number 24/7 for anything you need Snacks & drinks available We will never stay anywhere else The place has a beautiful garden with seating,& large pool Also bungalows with private pool Rooms are big bright and huge showers 4 poster comfy beds with fridge coffee & tea making. We used the washing facility all our clothes came back clean ironed & folded smelling fabulous So look no further Beautiful place Beautiful people Thanks and look forward to coming back soon”

  • Apex Hotel

    - “The room was very nice and clean. Breakfast was delicious and terraced view was perfect Staff were very friendly and helpful”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • Ground floor apartment, central location with free parking

    Hereford, United Kingdom

    Average review score: 9.3
    • Positive section of review

      Kelly was very helpful as we were going to a wedding and needed to pick up a wedding bus from a hotel 10 minutes walk away, significantly earlier than the 4pm check in time. Kelly ensured that our stay and our journey to the wedding was stress-free, by making special provision for us. I really appreciated this, and the apartment was comfortable and well-equipped. Thank you for your support. It meant a lot.

    • Negative section of review

      On Booking. Com it states that check in is at 12:00 when it is actually 16:00. That caused us some confusion and distress, which Kelly addressed beautifully.

    Reviewed: 21 May 2024 Stayed in May 2024
    Belinda United Kingdom
  • New Bath Hotel & Spa

    Matlock, United Kingdom

    Average review score: 7.2
    • Positive section of review

      We stayed for a couple of nights in the annexe, which had a lovely view of the pool and car parking right outside the room. The building was a bit tired but the room was nice and had everything needed (although the carpet could do with being replaced). Loved the Pool and breakfast was great as well. Staff were all nice. Location was great.

    • Negative section of review

      All was fine

    Reviewed: 21 May 2024 Stayed in May 2024
    Malcolm United Kingdom
  • Seaview

    Looe, United Kingdom

    Average review score: 9.1
    • Positive section of review

      Seaview is in the most stunning location and the full width windows and door on to the balcony give an unbeatable view! The whole place was spotlessly clean and beautifully decorated. Sharon and her staff are so welcoming and friendly. Nothing is too much trouble, and breakfast was superb. Set you up for the day! We shall definitely be back!

    Reviewed: 21 May 2024 Stayed in May 2024
    Shirley United Kingdom
  • Kingsley Hotel

    Bournemouth, United Kingdom

    Average review score: 9.3
    • Positive section of review

      Very clean facilities. Welcoming host. I had a large family room which exceeded my expectations. En-suite facility functioned well. Breakfast was very good and staff very helpful

    • Negative section of review

      Boscombe town was less good but walked along the beach/promenade to Bournemouth and beyond. Lovely walk with the sun shining.

    Reviewed: 21 May 2024 Stayed in May 2024
    Gillian United Kingdom
  • Viewlands house

    Auchterarder, United Kingdom

    Average review score: 9.1
    • Positive section of review

      Clean, comfortable, good beds, good shower, central and quiet location.

    • Negative section of review

      Batteries run out on heating control system. TV picture occasionally froze/buffered. Neither of these were a major problem.

    Reviewed: 21 May 2024 Stayed in May 2024
    Christopher United Kingdom
  • Macdonald Pittodrie House

    Chapel of Garioch, United Kingdom

    Average review score: 8.2
    • Positive section of review

      Location, space and very attentive staff

    • Negative section of review

      Everything was great, my 15+ years dog not so much got used to lifts or ground floor rooms/apartments. But seriously she loved the extensive grounds.

    Reviewed: 21 May 2024 Stayed in May 2024
    Francis United Kingdom
  • AA Alexander House

    Newcastle upon Tyne, United Kingdom

    Average review score: 6.6
    • Positive section of review

      Helpful staff and instructions.

    • Negative section of review

      There was no cups to make a cup of tea. One of the shower doors also needed to be put into place.

    Reviewed: 21 May 2024 Stayed in April 2024
    Deborah United Kingdom
  • Holiday Inn Ipswich, an IHG Hotel

    Ipswich, United Kingdom

    Average review score: 7.5
    • Positive section of review

      Absolutely nothing dirty grimy

    • Negative section of review

      When I first checked in they sent me to a room and a part of the hotel is getting renovated. It was a dirty room with a dirty bathroom bed and made and then when he sent me to a new room the sink was blocked the shower kept flooding and the TV wouldn’t work.

    Reviewed: 21 May 2024 Stayed in May 2024
    Patrick United Kingdom
  • Upper Rooms Seaford

    Seaford, United Kingdom

    Average review score: 9
    • Positive section of review

      In town, perfect.😀

    • Negative section of review

      Cooker hood still not working, single bed I slept in was lumpy and the mattress made a lot of noise.

    Reviewed: 21 May 2024 Stayed in May 2024
    Howard United Kingdom
  • Camden Enterprise Hotel

    London, United Kingdom

    Average review score: 8.6
    • Positive section of review

      Location

    • Negative section of review

      No reception downstairs

    Reviewed: 21 May 2024 Stayed in May 2024
    Patricia United Kingdom
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