1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Nicely decorated studio in a quite neighborhood, but at the same time, very close to the city centre and main of the city attractions (everything is walkable). Easy check in and check out and great customer service with several upgrade options available. Despite the communications could seem a bit overwhelming with many rules to follow at the beginning, in practice, everything went well and smooth.
Negative section of review
The amenities are too limited in numbers, having just two units of household items i.e. plates, cutlery or courtesy sachets of sugar / coffee. No shower gel, shampoo or hair dryer available in the bathroom which makes the experience less enjoyable.
Positive section of review
Great location and fabulous staff. We found our room a bit small for all the luggage we had and they very quickly helped us to move to a larger room. It’s located right by harrods with plenty of lovely restaurants and bars in walking distance.
Positive section of review
The friendy owners, who are new to the hotel and are doing a wonderful job. Will go back to visit the restaurant when finished. Breakfast was lovely, and the location of the hotel 🏨
Positive section of review
Location is just perfect and staff is very kind. Also coctails in the hotel's famous bar are amazing. Enjoyed my stay and would be happy to come back.
Negative section of review
I stayed in a superior room and it was a little underwhelming. Superior room of a 5star hotel should be more comfortable. There was nothing special.
Positive section of review
The room we were given catered for our needs, both of us very tall and we were given a room in the new wing. Enormous bed and very comfortable.
Negative section of review
Nothing
Positive section of review
Great location, lovely comfortable cottage, had everything you would need and the welcome basket was an lovely extra.
Negative section of review
There wasn't anything we didn't like
Brighton & Hove, United Kingdom
Positive section of review
The room was very large and spacious, the beds were very comfortable. Breakfast was great.
Negative section of review
No options for vegans for breakfast. No air con, they do supply a fan for the room. Thank goodness it wasn't hot when we went (May)
Merthyr Tydfil, United Kingdom
Positive section of review
Property was modern and clean had everything there to keep you occupied including games
Negative section of review
Everything was perfect apart from the house behind that over looks the house with a window facing the garden.
Positive section of review
Location. View from breakfast room. Bedroom at front view of flower beds.
Negative section of review
Nice large bathroom but poor design. Radiator too close to door, not enough towel hanging space. Two single beds zipped together made uncomfortable ridge in middle.
Positive section of review
Very comfortable beds, insanely good value
Negative section of review
There was a lot of prep before we went. Sending on id, filling out forms and having to call ahead to pay a large security deposit