1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location was excellent and the balcony had an amazing view of York. The apartment was very modern with secure underground parking, which was also a big bonus. The host Debbie, was always available and communicates all your needs in a very friendly and professional way. We would definitely stay sgain.
Negative section of review
Problem with the extracting system made the apartment warm at times. The engineer was trying to rectify the issue. So, hopefully that will now be resolved. Otherwise nothing.
Positive section of review
Impeccably managed - the staff is exceptional, friendly yet professional. The room was spotless and the location is great.
Negative section of review
No complaints - amazing stay.
Portballintrae, United Kingdom
Positive section of review
Location excellent. Host very helpful. Free wifi which worked. Easy parking and good garden space. Nice old house.
Negative section of review
House tired. A lot of springs have gone in the furniture especially in the kitchen chairs, also double settee in the lounge and our double bed. The ground floor smells a little damp. Also there was an intermittent drain smell at the top of the stairs and occasionally noticeableble outside the front door. It is possible that this is coming from the drain vent outside the front doot
Positive section of review
It was a good clean hotel at a fair price.
Positive section of review
Rooms are very clean and nicely presented.
Negative section of review
Nothing it was great.
Positive section of review
nice hotel in the middle of the city
Negative section of review
-
Positive section of review
The location and the staff behaviour
Negative section of review
The room was a little cramped up for 3 people and the flush was not working properly.
Positive section of review
Good location and not noisy at all
Negative section of review
1. Upon arrival you had to park 10min away and charged £12.60. On the website stated with carpark but in fact they don't own car park at all. 2. Arrived in my room there is no welcome cold bottled water or biscuit but only coffee/tea trays after long journey 3. How well security! Well you be in a shock the safe is free to use however not bolted down at all. Spoken reception about this and he said every room are the same. So I said in that case it is your responsible to replace if it get stolen you failed to bolt it down!! 4. Breakfast not brilliant as they can't keep up restocking in time !
Positive section of review
Towels were nice
Positive section of review
Superb decor
Negative section of review
No washing up liquid or dishwasher tablets or Nespresso capsules. Just 24 would be great.
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