1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location is amazing, the cottage is beautiful and spacious, even though it is cozy. The giftbasket was amazing, I loved the hosts. It was the best vacation place I've stayed at.
Negative section of review
The stairs were a little difficult and it isn't good for taller people as the ceilings are low.
Positive section of review
Great location, only a short walk to the promenade and beach and just a stone's throw from the Great Orme Tramway. Room was clean and tidy and the breakfast was delicious.
Positive section of review
The breakfast was lovely and the location was good to get to Cambridge. My room was quiet which was important to me .The sheets and towels were clean and the shower was good .
Negative section of review
The room wasn't very clean . Lots of dust behind the TV set and the carpet was really dirty and sticky which meant we didn't like not having our shoes on .Not been cleaned for months .The beds were too hard for us but saying that I think bed comfort is an individual thing and hard beds might be ideal for others
Positive section of review
Clean comfortable room, I would suggest they repair the window lock in the bathroom so you can close the window, we had to jam it with a toilet roll tube.
Negative section of review
Information on parking. When I booked, I booked on the understanding the carpark was 5minutes away and £13 per night. That information has now disappeared after my complaint as the car park owners advised it was now £20 per night and had not been £13 per night for 5+ years
Positive section of review
Great location, very clean and very spacious rooms with all the amenities you need for a stay.
Positive section of review
Bathroom was spacious and modern. Bedroom location very quiet, speedy lift service.
Negative section of review
Breakfast room small with insufficient staff. Often ran out of produce. Chaotic at times.
Positive section of review
Very well presented, clean , great location & made very welcome by Kathleen
Negative section of review
Nothing
Positive section of review
Spacious room, comfortable bed, helpful staff.
Negative section of review
Issues with room lock on arrival had to wait it bar for half an hour while it was sorted. Staff were apoligetic and we were offered a drink on the house while we waited. Further issues with key card following evening. Stayed at front of hotel/pub (room 6) it was very noisy some sort of generator or air conditioner noise also situated right next to toilets for the pubs clientele.
Brighton & Hove, United Kingdom
Positive section of review
Perfect location, friendly staff.
Negative section of review
Room too hot, smelly bathroom.
Positive section of review
Clean and spacious room.
Negative section of review
Paintwork a little tired. Waited quite a long time to check-in as staff were busy behind the bar. Staff member didn’t know what a wake up call was nor if hotel offered this service. Hotel did not notify us of the major road closure and works outside of hotel between 8pm - 8am, requiring a big detour.