1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Once I had got in to the flat and read the rulebook it was ok. Double bed with towels laid on settee and table in the kitchen. There was a bath, a shower and a toilet in the bathroom. There wasn't much noise from the flat upstairs or from Forest Road outside. With the bedroom door shut and the curtains shut, when you turned the light off it was pitch black. You are given instructions which could be clearer, but I eventually got in. Key for the front door in a key locker gets you into the hallway and number 1 is in front of you. The screen pad that you put the code in is at the top of the door, don't touch the handle and the pad lights up.
Negative section of review
Whilst there was hot water, the radiators weren't on. The duvet was warm though.
Positive section of review
The hotel was great, lovely view overlooking Tenby. The staff were all friendly and very helpful and the food, breakfast & dinner was excellent.
Negative section of review
Only fault was the water pressure was not great on the shower.
Positive section of review
Great location. The hotel is beautiful, and the staff are very attentive.
Negative section of review
There were a few small issues and discrepancies between the room description and what it was. We were placed on floor 1/2, which has several areas with steps which was genuinely difficult to navigate with a big suitcase. The room did not have a window to the outside, which was not in the room description. It looks over the atrium with flickering light. The coffee machine or the chromecast did not work, and we were over the bar, which was noisy. Generally a pleasant stay, but many small annoyances I didn’t expect for the price of the room.
Positive section of review
modern and comfortable. two induction hobs plus microwave great bed
Negative section of review
nothing
Positive section of review
Very nice structure, attention to every detail and very clean
Negative section of review
Nothing
Positive section of review
The location was great and the Hot Tub was a big bonus
Negative section of review
Nothing
Positive section of review
Nice location, good breakfast, staff friendly
Negative section of review
Certainly not an accurate image of the room; no bath mat and none in the bath either, danger of slipping; the shower head directs water to the taps below, not the person; the quilt cover was not truly clean. All are quite simple to solve and just shows a lack of due care and attention.
Positive section of review
Beds comfy, run down shame really.
Negative section of review
Staff pretty cool.
Positive section of review
Helpful staff
Negative section of review
The view from my window.
Positive section of review
Everything