1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We stayed two nights, May 21 and June 9, arriving from Australia and departing to Helsinki, visiting friends and family in the interim. Reception staff, especially Nat, were extremely helpful and found suitable rooms for us to match my friend's requirements with her wheelchair, and also arranged to keep her medication cool during our stay. Room had all necessary amenities and was clean and great value. The restaurant's daytime maitre'd was also very kind and helpful with the wheelchair, and remembered us when we returned 2+ weeks later. Overall a very good experience and we will stay again when next in London.
Negative section of review
All was fine except for one waiter who was extremely rude and unpleasant when we dined in the restaurant on the night of June 9. Perhaps he had some objections to wheelchairs or to vegetarians (restaurant focusses on meat dishes), but his attitude was unnecessary, given he was not at all busy at the time. Fortunately, at breakfast the following morning, the charming maitre'd was in charge, and his kindnesses compensated for the previous evening's disappointment.
Positive section of review
Only one thing that was a bit inconvenient for a Pensioner. No lift & with large suitcases, quite a struggle. Otherwise all very good.
Negative section of review
As above. No lift.
Positive section of review
The property is located perfectly for the Co op arena where we were seeing a gig. It was clean. Beds were comfortable. Quiet street.
Negative section of review
The listing didn’t match the reality. There was no bath. There was no ‘terrace to enjoy the grounds’, this did provide us with some amusement as it was literally a back yard with a load of junk stashed at the back. The room is advertised as a quad room but it’s 2 small doubles as bunk beds. If there was 4 of us I would have honestly cried as we could barely move with 2. I slept on the top bunk and my husband on the bottom. There is no ‘dedicated work station’, there’s a small wooden chair in the corner of the room. There was no mirror in the room other than the bathroom. There was a TV but you can’t see it from the bottom bunk and there’s no where to sit so you would have to climb onto the top bunk or stand up to watch it. There would be no privacy in the room if someone wanted to use the ‘terrace’/ back yard. There was a strong smell of weed wafting in if we opened the windows. The listing seems to advertise the street that the property is on as a selling point. It was in reality a row of terraced houses among a lot of rubbish and discarded household items.
Positive section of review
The apartment was great for our weekend, myself and 3 sisters really enjoyed our stay and the location is excellent.
Negative section of review
.
Positive section of review
Lovely old building, nice food, friendly staff
Negative section of review
TV was way too small, and strangely there was no bedside lamp
Positive section of review
Very clean and had everything we needed
Negative section of review
Nothing
Positive section of review
It was close to city centre
Negative section of review
Staff we very unhelpful. They put the price up extortionately for Taylor Swift concert. The website did not say that the on site car park had to be pre booked through JustPark so when we got there I had to drive around looking for an alternate car park. Staff were very unfriendly and unhelpful.
Positive section of review
Free continental breakfast
Negative section of review
Unable to adjust air conditioning
Positive section of review
Location
Negative section of review
Not hot water (!!!) - when asked at the reception they simply said “we know”
Positive section of review
Nothing
Negative section of review
Room was tiny. Didn’t like the layout of the room. No more than a foot space all around the bed. Window didn’t open. Toilet in the room, shower through the toilet. There is budget and then this.