1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I liked the location. It had good views of whitby, and being up west bank, it was also close to the pavilion and the goth markets, also close to bus stop to catch the tour bus round and down to the Abbey and whitby central. The price was acceptable for the goth weekend and I was shocked I got a room at last minute.
Negative section of review
There was no staff to ask for extra coffees or loo rolls. I could have done with a room check. The heating I had to phone twice to ask for the heating to be put on as it was below the temperature they say it is, and I was very cold. The door locks are OK, but we could do with a card with it written on just in case our phones run out of battery when out.
Positive section of review
Location, location, location! Hotel located in the South Terminal of Gatwick airport. We just had to take the elevator to pass security to catch up our early morning flight. Very comfortable room and bed. Very quiet.
Negative section of review
Minor detail but the USB plug didn't work so our phones couldn't charge overnight. The shower head started dripping in the middle of the night.
Positive section of review
I liked the friendliness and attentiveness of all the staff. The place had a nice, laidback feel to it. Lovely array of books & magazines. Comfy sofas in the cute lounge bar.
Negative section of review
The sun could have shone brighter, for longer.....to enjoy the lovely garden....Hopefully next time 😄
Positive section of review
Nice restaurant in the premises and good car park facilities. staff were very good and the place was clean and tidy, meeting my needs. provisions were left in the room.
Negative section of review
It would have been nice to have a bar to drink around, but not a real issue. Creaky floors in the corridor need to be addressed. would have been good to have an option of a hot breakfast or being told in advance - but it was nice.
Positive section of review
There was noteing to dislike this guest house was run very well.I would strongly rescomend this guest house to anybody.
Negative section of review
I can not find any to dislike about my stay.
Positive section of review
Room excellent , Bathroom had rusty soap holder in shower Breakfast good Dinner good
Negative section of review
Honesty goes a long way, the room was indeed the furthest away from the boiler room but when the boiler doesn't come on until after 5 pm it's I'm possible to get hot water if you were directly next to the boiler room, It's understandable for that to be the case and I would have no qualms at all.
Positive section of review
Location excellent Hotel and facilities very clean Staff friendly Nice breakfast
Negative section of review
Pillows could have been more comfortable. Air con kept blowing out cold air
Positive section of review
Great location which was the most important for this trip.
Negative section of review
Extremely dated bathroom in need of a total renovation. Bed was very soft and not supportive.
Newcastle upon Tyne, United Kingdom
Positive section of review
The building and proximity to station
Negative section of review
Not over keen on the breakfast . I don’t like the way the mushrooms are prepared too soggy. Same with tons. Eggs look unappetising and scrambled egg shouldn’t be left in those dishes to go rubbery .
Positive section of review
Overall good
Negative section of review
The plumbing was near impossible to control the shower temperature and ventilation systems were extremely noisy when running