1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
A very enjoyable 2 weeks stay at the brook hotel,the management and all the staff were amazing, especially Tracey on Reception who moved me to a bigger room so I could work easier and for being so helpful, Kelly who works on the bar is very professional and keeps the hotel guests as well as the locals extremely happy, Darren the head chef and his team were great nothing was to much trouble regarding dietary requirements. I have worked in the hotel business for many years and certainly have seen many issues in others hotels which normally comes down to lack of direction from the management to the staff,But at the Brook while even though works were being carried out all of the staff carried on professionally.
Negative section of review
I can honestly say that I had a very enjoyable 2 weeks
Positive section of review
This was an idyllic location. So beautiful, peaceful, quiet and comfortable it could not have been more perfect. I cannot imagine a nicer spot. The ducks, chicken, geese, rabbits and Peter the Peacock were delightful and entertaining. Barry and Lynne made us feel so welcome and so helpful. All this and only a 10 drive from the centre of Oxford. A good position to explore other places around too. We all 3 loved it and wouldn’t hesitate to return.
Negative section of review
Absolutely nothing. It was perfect for our needs.
Positive section of review
Well located B&B in Bath, just a short walk from the main tourist areas. Rooms were comfortable and the bathrooms were clean and modern.
Negative section of review
No elevator as the building is old. Narrow stairs so carrying luggage was difficult. Also could use fans during the summer months
Positive section of review
The apartment we stayed in was upstairs in the old coach house, we had a lovely spacious living area with great views
Negative section of review
There was nothing to dislike
Positive section of review
Lovely setting & nicely decorated house. Well equipped & comfortable.
Negative section of review
A Few flies around but luckily fly spray provided.
Positive section of review
Well appointed apartment in a good location
Positive section of review
Location was ideal for what we needed
Negative section of review
Fan in room was noisy
Positive section of review
Great place highly recommended
Positive section of review
Good value for money!
Negative section of review
You get what you pay for
Positive section of review
Not much
Negative section of review
Small bathroom, older furniture, hard beds