1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I stayed a week earlier and had a great room and visit. This time I was given a tiny room that smelled smoky/musty, and much lower standard for £100 more than I had paid a week earlier. It appeared to be for a single person although reception after initially saying it was single backtracked saying it had a double bed.
Negative section of review
Standard of the room and facilities Bar prices - a single medium glass of wine was £12!!!
Positive section of review
Reception went out of their way, and invited me to the Corporate drinks. The lady from SA was an excellent and welcoming host.
Negative section of review
Spotless and professional
Positive section of review
- the staff was very welcoming - good breakfast - location
Negative section of review
- had to request to change room, due to a strong smell of weed(probably coming from a customer in another room) - then had an issue with the shower only hot water could come out. It took 24hrs to get it sorted :(
Positive section of review
Location, clean, good facilities. Everything we needed.
Positive section of review
Really clean room and nicely designed.
Positive section of review
Everything. Lovely friendly hotel
Negative section of review
Not a thing
Positive section of review
Beautiful spot. Charming town
Negative section of review
Lift might have been useful for the over 60's
Positive section of review
I did like the self check in
Negative section of review
Was very disappointed when we turned up and the carpark had spaces but the electric car charging spaces was taken by none electric cars so we couldn't charge our car. Also I would of liked to be shown around as I couldn't see any way out to the back
Positive section of review
Location hot tub
Brighton & Hove, United Kingdom
Positive section of review
nothing
Negative section of review
meant to check in at half 3 didn’t get our room till 11 we didn’t have a lock on our door and we got moved from the room i booked because the keys had been taken from that room