1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great location. Clear instructions to enter the apartment. Had one query and the response from the staff was prompt. Apartment was clean and had everything needed for a short stay. Wifi was good.
Negative section of review
Electric shower was poor strength
Positive section of review
Location was great for public transport and food shops, wasn't noisy, shower room was good and had nice warm under heated floor. Good microwave cooker, heating and lights good.
Negative section of review
Could of done with more food utensils.
Positive section of review
Central location. Cleaning Staff very generous with offers of assistance even though it was not their responsibility.
Negative section of review
The staff at Reception on my arrival where totally indifferent. There was a lovely trainee working alongside two others and they did not set her a good example on how to welcome guests on arrival. I have 15 years in luxury hotels and understand the role of Front of House and that there are administrative tasks that can be a distraction but when someone walks in with two suitcases it’s a fair indication they are arriving to stay. It would have been nice if the staff greeted me instead one of making me feel like I was an inconvenience.
Positive section of review
It was very clean and tidy the location was fab. There was parking next to the caravan.
Positive section of review
Convenient situation walking distance of airport
Negative section of review
Nothing
Hemel Hempstead, United Kingdom
Positive section of review
Location Staff were friendly and helpful.
Negative section of review
Lack of veggie options for kids Food coming without the stuff it was meant to because they didn’t have stuff in Door key stopped working so had to visit 3 times to reception.
Positive section of review
Was clean , warm and great location
Negative section of review
The shower leaked and didn't work properly , and wasn't clear on booking .com about time of departure , and when cleaner arrived, felt rushed to get out , spoilt the holiday in the end
Positive section of review
all food was very good
Positive section of review
Location Price
Negative section of review
Room wouldn’t open with key so we did not have a key to our room. If we had gone out we would have had to get the receptionist to reopen it for us. Reported it as soon as we arrived but was told there was nothing they could do. We felt un say about this so didn’t go out as planned. Sink blocked Buffet breakfast area furniture not clean.
Positive section of review
Amazing
Negative section of review
Open windows