1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
There are no staff. You let yourself into your room with a scan and key. The room was very clean and comfortable with a great view. The grounds around the house were beautiful. Hood bathroom and facilities.
Negative section of review
The room was far too hot, we opened the windows, and still had to sleep on top of the covers. Hardly any sleep due to the heat. The weather had been 20c and sunny, the evening weather wasn't hot.
Positive section of review
Everything about the property , the vibe in the reception, all the facilities, the room was perfect. The roof top bar was a pleasant bonus. The staff were very welcoming and helpful
Positive section of review
Very special place with a sea view from the window. Welcome pack was a kind gesture. Spotlessly clean.Parking outside was perfect..
Negative section of review
Nothing about the property .A lot to like .
Positive section of review
Really smart hotel with a great restaurant - seemed the buzziest one in Barnstaple. Not quite "boutique" but close!
Negative section of review
New carpets in the rooms would elevate them closer to the promised boutique experience
Positive section of review
The staff were friendly and approachable & the location & views are beautiful.
Negative section of review
The apartment smelled musky and damp, there was mould in both bathroom’s and in the unit under the kitchen sink. General cleanliness and state of repair/decorative state was shocking. There is rust on the children’s play equipment in the play park, the tennis courts need resurfaced and had a net missing. We stayed for around 3 hours before leaving. However the duty manager is refunding the cost of the stay.
Positive section of review
Great location. Excellent good. Good walking from the property.
Positive section of review
Great location, good communication for check in, good amenities
Negative section of review
Lets in a lot of light for sleeping, bit tired furnishings in kitchen floor and bathroom
Positive section of review
Lovely building, quiet location, nice pool
Negative section of review
No fridge in room, needs a bit of an update paint in hallways
Positive section of review
Good location and clean
Negative section of review
When waiting for check out and to ask about baggage storage the staff member at reception ignored us and left us waiting for approx 15 minutes. Eventually a different staff member ended up helping us.
Positive section of review
Convenience
Negative section of review
Evening meal