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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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Positive section of review
The rooms are its like a partion and very old furniture . Although the bed was broken bed sheets not cleaned and the shared toilet its a first time i had experience, My room smelled awful, the curtains were completely dirty, the sink in tge room also broken... Oh God, don't go to this place. The guy who welcomed me was good and friendly. There is no breakfast included. The doors rumble and slam every time they open/close. The only good thing is the location. It's near to city center that's the only thing i booked the room. But please dont go... Dont go..... Dont spoil ur trip
Negative section of review
Waste of money and experience
Positive section of review
Beautiful, clean, well equipped apartment. Amazing calming views of the sea guaranteed to help de-stress. Kirsty was very communicative and helpful, and I appreciated the welcome basket. Thank you also for allowing dogs, it really made me and my girl’s stay so special.
Positive section of review
Location, structure and Spa were outstanding. The hotel offers incredible setting, beautiful rooms and comfort. The Spa gets really busy during kids time, but still well managed. The Spa team is very professional and I had the best massage ever.
Negative section of review
The service at the restaurant was terrible in terms of organisation. I now understand the 3.8 reviews vs the hotel rated 4.6. Managers and staff seemed really stressed and unable to manage customers complaining due to long wait. The service and waiting time were not aligned with the expectation related to the price. We waited over an hour for dinner to be served. Breakfast organisation was terrible. Over 45 minutes to get only a coffee and over an hour and 15 minutes for food, while the restaurant was not fully booked. Considering the price payed per night 350 pounds, this was totally unacceptable. We were given the excuse of being understaffed but this is not acceptable for the rate payed.
Positive section of review
Hotel staff was brilliant. Location was ok. 1st room was ok until the power blew out on all the sockets. 2nd room had a nice view but very noisey been next to the lift and tv didn’t work.
Negative section of review
Electricity in 1st room went out and nothing would work. 2nd room to close to the lift and could hear everyone in and out of talking loud and banging. Also tv didn’t work
Positive section of review
I liked the clean recently renovated room, the choice and quality of the food in the restaurant and the location with shops and services nearby
Negative section of review
Happy with things generally
Positive section of review
The foyer and public areas on the ground floor were open and bright, making for a welcoming entrance into the hotel.
Negative section of review
There was an awful lot of very noisy and disruptive construction work being undertaken during my stay. An incredible amount of drilling noise began at 8:45am outside my room and thus prevented any sense of a restful morning, let alone anybody else who might be wanting to sleep before check out at 11am.
Positive section of review
Great value for money Clean comfortable attention to detail Greta breakfast
Negative section of review
The location meant this was this the only place to eat and drink
Positive section of review
Neat and clean, traditional, plain and simple.
Positive section of review
John the owner was a stand up guy….
Negative section of review
Noisy
Positive section of review
Awesome host
Negative section of review
Wi-fi should have been better