1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Super location, spacious and comfortable self-catering property, with all amenities (including an easy-to-use washing machine) and everything fully functional. Plenty of towels, cutlery/cups/glasses/plates/electric kettle/toaster etc. Excellent wifi, TV. Close proximity to the sea and shops/bars/restaurants literally outside the front entrance, but the flat is very quiet as it overlooks the RN playing fields, not Gunwharf itself. I arrived 2 hours prior to 15:00 check-in, but the owner let me into the property immediately. Will definitely stay there again.
Negative section of review
All good.
Positive section of review
The staff were all so helpful and professional. Couldn't fault any of them. Especially Martin at breakfast. Breakfast was excellent. Lots of choice. Great food. Location of hotel was perfect to explore St Peter Port and to walk to ferries for Herm and Sark Beautiful old building. Very well kept.
Negative section of review
First room offered was small and smelt musty. We should have checked the bed size as it was way too small. The only way to get a bigger bed was a £240 upgrade. We had no choice. Gym and spa are both average. Relaxation room needed cleaning around the tea station and gym users kept bursting in to get water and slamming the door. Not at all relaxing ..... No word of the class timetable anywhere or even that the studio existed. We went to external classes not knowing they were going on downstairs.
Positive section of review
The room was pleasant, the bed was comfortable and the shower worked. The breakfast scrambled eggs were overcooked, but the choice was varied. The staff were friendly and helpful.
Negative section of review
Over cooked eggs, but as I only had eggs and toast, I cannot comment on the rest of the food. My son had sausages and said they were good.
Positive section of review
Great room for a solo traveller on a training course for a few days at the local university. Filling breakfast served with a smile, and very helpful lovely hosts. Would recommend!
Negative section of review
N/a, was perfect for my needs
Stow on the Wold, United Kingdom
Positive section of review
The staff are lovely and the location for the centre of Stow on the Wold is amazing!! Room was lovely and clean and bed really comfortable.
Negative section of review
We have stayed here twice and will stay again as perfect location for us but we do struggle with the stairs. Would also prefer a walk in shower rather than in a bath. But these things would just make our stay easier.
Positive section of review
Location excellent right in centre of Covent Garden with its excellent facilities there Staff are excellent and helpful
Negative section of review
Rooms rather compact
Stoke on Trent, United Kingdom
Positive section of review
Pleasant host. Fantastic views Tea, Coffee, biscuits and milk provided Proximity to Alton Towers
Negative section of review
We had to thoroughly clean the property on arrival. We were informed immediately about a ladybird infestation in the kitchen, however this bothered us less than the overall state of the cottage. When we informed the host about this, she immediately provided us with a hoover and cleaning product and cloths. However this is not how we wanted to start our one night stay! The main bedroom carpet was particularly unclean and badly stained. The main bathroom was very tired, poor flooring and the shower needed cleaning out and the sealant needs replacing. The shower door does not close fully. The waste needs to be cleaned out as the water gathers too much in the shower tray. The downstairs toilet floor has excessive condensation. All the window ledges were covered in dead insects and cobwebs. The porch ceiling was covered in cobwebs full of dead insects. The television and stand was covered in dust. My bed sheet had what looked like blood stains on it. It would be good seeing as a travel cot was provided, if stair gates were provided as well. My husband spoke with the host before we left to inform her of our dismay and she has offered a 25% discount on another stay. However we think this is not good enough and feel that she owes us a refund to that value. Seeing as she provided a welcome package, surely she could have taken a look at her cottage and seen all that we had to deal with!
Positive section of review
Dog friendly and lots of parking and a good place to eat
Negative section of review
No small fridge in room to put milk and drinks in
Positive section of review
Modern simple design and staff very friendly
Negative section of review
Air con wasn’t working which made room rather warm and uncomfortable to sleep as had to open window so had traffic noise
Positive section of review
Proximity to work Comfortable bed