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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Our group was warmly welcomed, rooms excellent, comfy bed and plenty of hot water. parking a bit of an issue, £5+ if you have to pay! We had a splendid evening meal in the restaurant, (very good menu and vaue for money) again with excellent service. We will certainly book the hotel again should we decide to visit Llandudno again.
Negative section of review
One of the rooms (top floor?) Guest had an issue with the shower? But they said it didnt detract them from enjoying their stay. Our room was excellent, however the view at the rear of the hotel was not as good as the rooms
Positive section of review
Excellent location in city centre, friendly reception from proprietor. Parking included. Spacious comfortable clean accommodation. Toiletries towels and coffee machine with Nespresso capsules all provided.
Negative section of review
The flat is in a huge building with a maze of narrow corridors, feels quite impersonal. My biggest disappointment was no hot water resulting in a miserable cold shower in the morning. If it was not for this I would have been quite satisfied.
Boat of Garten, United Kingdom
Positive section of review
The meals were excellent. The room was comfortable and, due to the thickness of the wall, warm enough not to have to turn the heating on, despite the low temperatures.
Negative section of review
There was no lavatory brush in the toilet and I had to buy my own in Aviemore, which cost less than £3. My room was not made up on the last two days (on the second last day, some linen was left lying on the lobby floor, along with some cleaning articles. The fire door in the middle of this floor (the second floor) was left propped open by a fire extinguisher. I got the impression that the chambermaid had left in a hurry). The carpets on this floor needed replacement.
Positive section of review
Bed sheet had marks Coffee cups where dirty with coffe stains Diner table in the room was very dusty Around the furniture was extremely dusty
Negative section of review
Absolutly not. I did not like this room for the very expensive 5 star price I paid for..I will never return I this hotel again
Positive section of review
Typical motel style with parking outside each accommodation block. The rooms are spacious, well furnished, comfortable, and clean..
Positive section of review
Room was very comfortable , hotel in a great location , front desk very helpful .
Negative section of review
Def a room to room to reception phone . maybe a fridge in the room with well stocked supplies and a menu to order room service .
Positive section of review
Secure, clean and location was perfect for our stay
Negative section of review
The tv in the bedroom didn’t work
Positive section of review
Great breakfast and friendly couple host
Positive section of review
Everything was fine.
Negative section of review
Be careful. If you paid in advance, let them know, because they asked me to pay again at the reception. Fortunately, they found that I had already paid.
Bourton on the Water, United Kingdom
Positive section of review
Beautiful location
Negative section of review
We were put in the attic room which was badly furnished, water marked & peeling wallpaper. Carpets were dirty. Bathroom was very shabby and grubby. Very disappointed as paid a lot of money for a room that was on the website but we were clearly not given. The only saving Grace was the bed was clean n comfortable otherwise we would of left.